Revenue Operations Manager / Program Manager @ Redox

Business & Strategy (1)

Salary Range: 117000 to 140000 (Currency: USD) (Pay period: per-year-salary)

Redox is on a mission to accelerate healthcare’s transformation with useful data. The Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 11,000+ systems and organizations, including 90+ electronic health record systems (EHRs). Redox processes over 1.6 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.

We at Redox understand that we are all patients, and our mission is to make healthcare data useful and every patient experience better. Our values represent the basis of our culture of trust, transparency, and personal growth, and define how we want to interact with each other and the world.

Opportunity & Impact

The Revenue Operations (RevOps) Program Manager plays a hands-on role in optimizing the full revenue lifecycle and enhancing the customer journey by aligning processes across Sales, Marketing, and Customer Success. This role ensures cross-functional workflows operate seamlessly by leveraging data and technology to drive efficiency, improve the customer experience, and support revenue growth. As an individual contributor, this person will lead projects, support our GTM systems with a large focus on Salesforce infrastructure for our GTM teams, and support our VC programs.. The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and excels at transforming complex challenges into scalable, sustainable solutions.

Job Responsibilities

Project Coordination & Execution: Lead and manage high-impact initiatives such as process implementations, tool migrations, CPQ updates, quarterly planning, and process rollouts. Own timelines, deliverables, stakeholder updates, and change management efforts across functions.
Variable Compensation Program Support: Assist in managing the operational aspects of variable compensation (VC), including tracking, reporting, and communications. Liaise with Finance to ensure timely and accurate payouts.
Pipeline & Data Management: Ensure data quality and consistency across GTM systems. Analyze sales and pipeline data to uncover trends and support data-driven decision-making. Support deal desk requests. Build and maintain dashboards and reporting for leadership and field teams.
Tech Stack Infrastructure Support & Adoption: Ensure our GTM systems are built with our growth teams in mind by enforcing proper project plans, accurate scoping sessions with stakeholders and . Drive adoption and best practices for the GTM tech stack (e.g., Salesforce, Outreach, HubSpot). Coordinate quarterly enablement sessions and refreshers in partnership with GTM Ops and tool owners. Monitor user engagement and identify training needs to maximize tool ROI.
Process Documentation & Optimization: Promote consistency, efficiency, and scalability through SOPs and structured rollout plans. Create and maintain documentation and communication for key RevOps processes and program plans to drive adoption and minimize disruption.
Performance Monitoring: Support tracking key performance indicators (KPIs) and provide regular updates to stakeholders. Proactively identify risks or gaps in performance and collaborate on solutions.

Required Skills & Experience

5+ years of experience in Revenue Operations, Sales Operations, or a similar GTM-focused role within a SaaS or Healthcare tech industry
Proficiency with Salesforce, ZoomInfo, and LinkedIn Sales Navigator
Deal desk support
Experience supporting compensation planning and sales performance analysis
Strong analytical mindset with attention to detail and a focus on continuous improvement
Excellent communication skills and ability to work effectively across teams
Comfortable managing multiple priorities and working in a fast-paced, evolving environment

Preferred Skills & Experience

Previous experience within a fast-paced startup environment
Salesforce Administration Certification

Software Platform/Tools

Required: Salesforce, ZoomInfo, Linkedin Sales Navigator
Preferred: CPQ, Catalyst, Outreach, Chorus

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified

About Redox - Take a look here: https://youtu.be/4OjENXR6UXA

What We Do

Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us

Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.

Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.

Thank you for your interest in Redox!

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Revenue Operations Manager / Program Manager

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