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Leidos

Builds technology for defense and civil agencies

Deputy Operations Manager

Full-TimeUpdated on 10/24/2026
$131.3k - $237.3k
Senior
Bachelor's, Master's
Concord, MA, USA+1 moreMore locations: Montgomery, AL, USA
In Person
IT Operations
Company Historically Provides H1B Sponsorship

About the job

Requirements
  • A bachelor's degree and 8 or more years of relevant experience, or a master's degree and 6 years of relevant experience.
  • Five years of experience leading teams or projects.
  • Experience supporting mission-critical IT operations in high-availability enterprise environments.
  • Experience with incident management, technical troubleshooting, service restoration, log and trend analysis, and root cause analysis.
  • Experience supporting cloud environments and performing enterprise systems administration.
  • Experience collaborating with customers, technical teams, and key stakeholders to resolve incidents, address service issues, and meet operational requirements.
  • Experience using IT service management and support ticketing systems to track, manage, and resolve incidents and service requests.
  • Must have an active Department of Defense Secret security clearance.
Responsibilities
  • Oversee IT service management processes, including incident and problem management, service-level agreement and key performance indicator performance, and implementation of proactive corrective actions to improve service reliability and operational performance.
  • Lead a multidisciplinary operations organization consisting of multi-cloud engineers, network engineers, Site Reliability Engineers, and Tier 2/3 service desk personnel supporting more than 60 mission-critical Department of Defense applications and systems.
  • Direct operational planning and execution, including workforce planning, staffing, resource allocation, subcontractor management, and prioritization of operational requirements across the organization.
  • Establish operational priorities and drive continuous improvement initiatives that optimize processes, enhance service delivery, improve efficiency, and align operations with program strategy and product roadmaps.
  • Serve as an operational leader and customer interface, build customer relationships, address evolving mission requirements, ensure service satisfaction, and support business growth and new task order opportunities.
  • Partner with program leadership, IT functional teams, application development teams, engineering organizations, and business stakeholders to align cloud services and operational capabilities with mission and business objectives.
  • Provide leadership and guidance on Agile and operational best practices to improve organizational performance, increase delivery effectiveness, reduce costs, and improve schedule execution.
  • Lead organizational change and drive execution across complex, cross-functional, and matrixed teams, aligning resources, priorities, and operational objectives.
  • Assess operational performance, identify risks and areas for improvement, and communicate strategy, operational health, performance metrics, and incident action plans to program and executive leadership.
  • Provide leadership during major incidents and operational challenges, coordinate cross-functional response activities, establish priorities, and drive issues through resolution.
  • Oversee security, compliance, and process audit activities, including vulnerability remediation, audit responses, risk mitigation, and delivery of required compliance artifacts.
  • Make operational decisions and prioritize competing mission, customer, and organizational requirements in a high-pressure, mission-critical environment.
  • Evaluate technology and application lifecycles, identify operational risks and modernization opportunities, and translate technical requirements into actionable strategies and recommendations for program leadership and customer organizations.
  • Mentor and develop operations leaders and technical staff, promoting accountability, collaboration, technical excellence, and continuous improvement across the organization.
Desired Qualifications
  • Four or more years of experience managing device configuration and patch management for an enterprise operation of similar size, scope, and complexity.
  • Four or more years of experience managing service desk teams supporting requirements similar in size, scope, and complexity to the customer environment.
  • Four or more years of experience communicating with government personnel, including agency executives.

About the company

Leidos develops technology and runs services for defense, intelligence and civilian agencies, as well as healthcare and commercial customers. It combines software and engineering work with systems integration, building secure networks and equipment used in demanding operations. Its portfolio includes medical services, energy infrastructure design and technology that supports military missions, linking specialist businesses under one parent. Customers pay through contracts for delivered systems and services, with payment tied to labor, costs or agreed project milestones. Leidos traces its roots to a company founded in 1969 and is headquartered in Reston, Virginia.

Company Size

10,001+

Company Stage

IPO

Headquarters

Reston, Virginia

Founded

1969

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Simplify's Take

What believers are saying

  • Recognized sales are growing: Leidos reported fiscal Q2 revenue of $4.56 billion, up 7%, in August 2026.
  • Technical study gets support: Leidos lists 4,092 certification prep courses and tuition assistance for full time employees.
  • Future work includes funded contracts: Leidos reported $10.2 billion of funded backlog in August 2026.

What critics are saying

  • Federal budgets dominate demand: Leidos' February 2026 filing attributed 87% of fiscal 2025 revenue to U.S. government work.
  • Cleared cyber roles restrict access: Leidos' live Fort Meade analyst posting requires active Top Secret clearance with a polygraph.
  • Cost overruns threaten margins: firm fixed price work accounted for 43% of Leidos' fiscal 2025 revenue.

What makes Leidos unique

  • Runway capacity improves through software: Leidos and UK navigation provider NATS optimize landing spacing with Intelligent Approach.
  • Leidos reaches patients directly: its QTC medical exam business connects over 15,000 providers with more than 90 clinics.
  • Leidos builds battlefield hardware: it is the Army's prime contractor for Enduring Shield, a mobile air-defense launcher.

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Benefits

  • Medical, dental, & vision insurance
  • Health Savings account
  • Income protection
  • PTO
  • Paid parental leave
  • Jury duty pay
  • Bereavement leave
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Family Benefits

Growth & Insights and Company News

6 month growth

8%

1 year growth

8%

2 year growth

8%
PR Newswire
Oct 22nd, 2026
Leidos wins $95M Defence Logistics Agency deal to bring AI to Pentagon asset system

Leidos will use artificial intelligence (AI) automation to speed up the Pentagon's asset management system, under a new $95 million, five-year contract from the Defense Logistics Agency (DLA). The Enterprise Logistics Management System (ELMS) is used by more than 50 agencies to manage over 80 million items of government property valued at more than $140 billion. Leidos has supported ELMS and its predecessor for more than 21 years. The company will apply AI-driven automation, cloud, and modern software development practices to speed up software delivery, streamline processes, and keep operations secure and reliable. The contract runs through August 2031, including a base year and four option years. "Logistics wins wars and accurate, reliable asset visibility is a cornerstone of military readiness," said Jason McCarthy, senior vice president at Leidos.

GlobeNewswire
Oct 21st, 2026
Frequency Electronics announces Chief Financial Officer transition; reaffirms fiscal 2029 financial targets.

Frequency Electronics announces Chief Financial Officer transition; reaffirms fiscal 2029 financial targets. MITCHEL FIELD, N.Y., Oct. 21, 2026 (GLOBE NEWSWIRE) - Today, Frequency Electronics, Inc. (Nasdaq: FEIM) ("FEI" or the "Company") announced the election of Allen Kaplan as its new Chief Financial Officer (CFO), effective November 1, 2026. As CFO, Mr. Kaplan will join the Company's senior executive leadership team and will report directly to President and Chief Executive Officer (CEO) Tom McClelland. Mr. Kaplan joins FEI following a distinguished career at Leidos Defense Sector, where, as Vice President of Finance and Business Operations, he most recently led financial strategy, pricing, capital investment and program financial performance for a large portfolio of defense programs. These manufacturing programs spanned the full life cycle from prototype through full-rate production. He succeeds Steven L. Bernstein, who will retire effective November 1, 2026. "I am pleased to welcome Allen to FEI in this very important role - he brings over 21 years of experience leading financial and accounting teams in our industry, and we are excited to work with him as our CFO," said Tom McClelland, President and CEO, Frequency Electronics, Inc. "I also want to thank Steven L. Bernstein for his dedicated service to the Company over the last 16 years and wish him all the best in his well-deserved retirement." Mr. Kaplan's tenure at Leidos included serving as Business Operations Director beginning in 2022 and, prior to that, roles of increasing responsibility in finance and business operations beginning in 2016. Previously, he was employed by Lockheed Martin Corporation from 2005 to 2016, where he served in various roles of increasing responsibility. Mr. Kaplan earned a Bachelor's degree in Supply Chain Management from Pennsylvania State University and a Master of Business Administration from Villanova University. As part of this management transition announcement, the Company is also reaffirming its previously provided three-year financial targets of: * Minimum revenue of $150 million by the fiscal year ended April 30, 2029; * Minimum gross margin of 50% by the fiscal year ended April 30, 2029; and * Minimum operating margin of 30% by the fiscal year ended April 30, 2029. About Frequency Electronics Frequency Electronics, Inc. (FEI) is a world leader in precision time and frequency generation technology, which is incorporated into commercial and U.S. Government satellites, Command, Control, Communication, Computer, Intelligence, Surveillance and Reconnaissance ("C4ISR"), and Electronic Warfare ("EW") systems. Its technology is used for a wide range of space and non-space applications. FEI has received over 100 awards of excellence for achievements in providing high performance electronic assemblies for over 150 space and Department of War programs. The Company invests significant resources in research and development to expand its capabilities and markets. Forward-Looking Statements The statements in this press release regarding future earnings and operations, including statements regarding our three-year gross margin target, our three-year operating margin target, our three-year revenue target and similar targets or objectives, and other statements relating to the future constitute "forward-looking" statements pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements inherently involve risks and uncertainties that could cause actual results to differ materially from the forward-looking statements. Factors that would cause or contribute to such differences include, but are not limited to, the risks associated with reliance on key customers, including the U.S. government, the Company's use of estimates when accounting for contracts, actions by significant customers or competitors, competitive factors, new products and technological changes, continued acceptance of the Company's products in the marketplace, dependence upon third-party vendors, product prices and raw material costs, the Company's ability to attract and retain key employees, general domestic and international economic conditions, health epidemics and pandemics, external disruptions to the Company's facilities or supply chain, the Company's operations in a highly regulated industry, the outcome of any litigation and arbitration proceedings, cybersecurity attacks, noncompliance with any of the covenants in the credit agreement, volatility in the Company's stock price, including due to the relatively low trading volume of its common stock, and failure to maintain an effective system of internal controls over financial reporting. The factors listed above are not exhaustive and should be read in conjunction with the other cautionary statements that are included in this release and in our filings with the Securities and Exchange Commission. The Company's Annual Report on Form 10-K for the fiscal year ended April 30, 2026, filed on July 17, 2026 with the Securities and Exchange Commission includes additional factors that could materially and adversely impact the Company's business, financial condition and results of operations, as such factors are updated from time to time in our periodic filings with the Securities and Exchange Commission, which are accessible on the Securities and Exchange Commission's website at www.sec.gov. Moreover, the Company operates in a very competitive and rapidly changing environment. New factors emerge from time to time and it is not possible for management to predict the impact of all these factors on the Company's business, financial condition or results of operations or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements. Given these risks and uncertainties, investors should not rely on forward-looking statements as a prediction of actual results. Any or all of the forward-looking statements contained in this press release and any other public statement made by the Company or its management may turn out to be incorrect. The Company expressly disclaims any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law. Contact information: Dr. Thomas McClelland, President and Chief Executive Officer TELEPHONE: (516) 794-4500 EXT.5000

PR Newswire
Oct 21st, 2026
Leidos wins $160M US Cyber Command award for full-spectrum cyber operations

Leidos has won a five-year, $160 million award to support US Cyber Command in planning and conducting full-spectrum military cyber operations. The work will help the command respond to evolving threats and coordinate operations across the Department of War. The company will integrate and coordinate offensive and defensive operations, including support to secure, operate, and defend the Department of War Information Network. It will also provide cyber defense, operational planning, emerging threat analysis, and help develop tactics, techniques, and procedures. Jason O'Connor, president of Leidos Intelligence, said the team includes the recently acquired Kudu Dynamics. The award advances Leidos' NorthStar 2030 strategy, with cyber as a key growth driver.

PR Newswire
Oct 14th, 2026
Leidos wins one-year MOD logistics extension to 2029, building on $508M in benefits

Leidos has won a one-year extension to its Logistics Commodities and Services Transformation (LCST) contract with the UK Ministry of Defence (MOD). The deal continues logistics support to the UK Armed Forces through June 2029. Leidos has been prime contractor since 2015. It manages more than 70,000 commodity NATO Stock Numbers, supports distribution to more than 600 locations worldwide, and runs the £83 million Defence Fulfilment Centre at MOD Donnington. The company estimates it has delivered £400 million in benefits to the MOD. During the extension, Leidos will work on supply chain resilience, inventory visibility, and digital capability. The programme supported the MOD through the COVID-19 pandemic and urgent needs related to Ukraine.

INSURASALES
Oct 13th, 2026
Blackstone leads $1B financing for Analogic merger with three Leidos units

Blackstone Credit & Insurance (BXCI) is leading a $1 billion financing package for the merger of Analogic Corporation with three Leidos units: Security Enterprise Solutions, Ports & Borders, and Industrial Automation. The combined business will make imaging and detection technology for sectors such as aviation security and healthcare. BXCI is lead lender and joint lead arranger, alongside HPS, Bank of America, and Wells Fargo. Brad Colman, BXCI's head of healthcare investing, called the deal proof of its strength in building large credit strategies with flexible solutions. Analogic is based in Salem, New Hampshire. Leidos employs 50,000 people and earned $17.2 billion in fiscal 2026. BXCI managed $443 billion in assets at the end of 2025. Roughly 75% of Blackstone's credit assets are backed by institutional and insurance clients.