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NeoWork

Remote-first operations outsourcing for startups

Medical Doctor - Client Medical Educator

Physicians & SurgeonsConfirmed live in the last 24 hours
Full-timeRemote in Dominican Republic

About the Job

Requirements

  • A medical degree (MD or equivalent) from an accredited medical school.
  • Excellent spoken and written English, with confidence in client-facing conversations.
  • Ability to explain medical concepts in simple, clear, and reassuring language.
  • Comfort educating and guiding clients in a persuasive but professional way.
  • Strong rapport-building, empathy, and listening skills.
  • Interest in working in a legal or personal injury environment, not only clinical care.
  • Availability to work full-time during U.S. business hours.
  • Be based in the Dominican Republic, with a reliable home office setup and stable internet connection.

Responsibilities

  • Speak with personal injury clients by phone or video about their injuries and medical treatment options.
  • Explain why MRIs, diagnostic imaging, and follow-up care matter.
  • Help clients understand how injuries, treatment, and recovery relate to their case.
  • Reinforce attorney and paralegal guidance in a medically credible, easy-to-understand way.
  • Suggest alternative treatment paths when clients are hesitant about a doctor's recommendation.
  • Work closely with attorneys, paralegals, and the firm's in-house nurse on complex cases.
  • Document client conversations and outcomes accurately in the firm's case management system.

Desired Qualifications

  • Experience in emergency medicine, orthopedics, physical medicine, or radiology.
  • Familiarity with personal injury, workers' compensation, or medico-legal cases.
  • A degree from a medical school recognized for U.S. licensing (ECFMG / USMLE).
  • Experience in telemedicine or patient education roles.
  • Fluency in Spanish.

About the Company

NeoWork

Remote-first operations outsourcing for startups

NeoWork delivers remote-first operations and animation outsourcing services, focusing on early-stage startups. It helps define and build out operations processes using an à la carte menu of services, so clients can scale quickly without fixed large on-site teams. The company combines BPO capabilities with process design and execution to fit each startup’s unique needs, enabling fast growth.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Colombia
Founded
2017

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