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PDS Health

Integrated healthcare support company

Healthcare Coordinator

Full-TimeDeadline 10/5/27
$21 - $29.25/hr
Entry
Edgewater, CO, USA
In PersonTravel might be required between offices.
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or general education degree (GED) is required.
  • Travel might be required between offices.
  • Knowledge of office practices, technology applications, and patient insurance is required.
  • Must be an energetic self-starter who sets realistic goals, meets commitments, persists, and prioritizes daily to achieve results.
  • Must be flexible, adaptive, empathetic, passionate, and ethical when advocating for patients.
  • Must be data-driven, detailed, organized, structured, proficient with computers, and knowledgeable about operational processes.
  • Must understand profit drivers, use metrics to manage, build financial understanding among team members and clinicians, and understand local market drivers and competition.
  • Must actively listen and observe behavior and create a win-win need for change.
  • Must be self-motivated and reliable, and capable of working independently as well as part of a team.
  • Must be able to multitask effectively without compromising work quality.
  • Must have interpersonal, oral, and written communication skills.
  • Must be able to handle and maintain the confidentiality of patient records.
  • Must be organized and detail-oriented and able to work in a fast-paced environment.
Responsibilities
  • Partner with supported dentists to gain patients’ financial commitment to begin the treatment the dentist diagnoses.
  • Achieve proficiency in the PDS system and tools to assist patients in making the best decisions for their individual wants and needs.
  • Execute the Healthcare Coordinator handoff in partnership with each clinician for every exam patient.
  • Serve as a subject matter expert on available financial options so patients can choose treatment that fits their budget.
  • Professionally address common patient objections to starting treatment.
  • Obtain necessary insurance pre-authorizations for patients who need them before completing treatment.
  • Ensure the office follows the Comprehensive Care Model and coordinate referrals outside the office.
  • Participate in daily morning huddles, monthly team meetings, and other required meetings.
  • Understand business imperatives and how the role directly affects metrics and results.
  • Make decisions consistent with the PDS Brand framework and demonstrate stewardship of the PDS Brand.
  • Learn about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
  • Maintain a professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
  • Comply with company policies and state, federal, and other regulatory requirements.
  • Perform other duties and responsibilities as assigned.
Desired Qualifications
  • Prior coursework or on-the-job training in dentistry, insurance, or business.

About the company

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PDS Health

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PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.

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