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CVS Health

Runs pharmacies, health plans and clinics

District Leader, Rx - Rx

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeIowa, USAIn-person

About the Job

Requirements

  • A bachelor's degree is required, specifically a Bachelor of Science degree in Pharmacy or a Doctorate of Pharmacy.
  • An active Pharmacist license is required for all states in the District.
  • Internal candidates must be accepted into the EL program.
  • At least 5 years of experience as a practicing Pharmacist, ideally in a retail setting, is required.
  • At least 3 years of experience leading others is required.
  • Demonstrated ability to set and meet performance goals.
  • Strong interpersonal skills demonstrated through successful collaboration to achieve shared goals.
  • Strong time management skills, evidenced by accountability for multiple deliverables on staggered deadlines.
  • Strong personal integrity and judgment, including a track record of managing highly sensitive or highly visible business matters.
  • Strong communication skills in formal and informal writing and speech.
  • Demonstrated growth mindset and willingness to learn and accept feedback.
  • Proficiency in Microsoft Teams, Word, Excel, PowerPoint, and Outlook.

Responsibilities

  • Cultivate and maintain a healthy Pharmacist talent pipeline, including oversight of intern development, recruitment of new graduates, and career progression for float and staff Pharmacists to maintain a strong Pharmacy Manager bench.
  • Set the District talent agenda for hourly colleagues such as Technicians, including overseeing an appropriate staffing pipeline, District-level succession planning for key roles such as Tech Plus and Tech Team Leader, and partnering with front store field leadership to cultivate cross-trained colleagues and total-store staffing where appropriate.
  • Set and communicate District priorities based on Corporate and Regional direction, ensuring Pharmacy Managers understand new initiatives and can engage their teams in change.
  • Conduct regular formal and informal check-ins with all Pharmacy Managers to track progress against business and developmental goals.
  • Improve District-level pharmacy performance measures, including workflow, service, inventory management, and patient care, by coaching Pharmacy Managers to identify and address root-cause barriers.
  • Oversee patient safety and regulatory compliance, ensuring integrity in reporting and investigating patient safety or drug loss incidents.
  • Grow the business through active pursuit and engagement with acquisitions, file buys, new stores, and remodels.
  • Cultivate the market’s Pharmacist talent pipeline, including oversight and development of interns, Float Pharmacists, Staff Pharmacists, and Pharmacy Managers.
  • Manage District succession plans and promote District-level staffing of pharmacies.
  • Oversee consistent delivery and completion of colleague training programs.
  • Oversee appropriate staffing, scheduling, and timely and correct payment of market Pharmacists.
  • Create a culture of recognition, empowerment, development, and inclusion to attract and retain pharmacy talent at all levels.
  • Identify, mentor, and develop future District Leadership talent.
  • Deliver timely performance reviews and targeted coaching and counseling for individual Pharmacy Managers as needed.
  • Develop and execute business plans and strategies to deliver business performance measures, including P&L, scripts-to-budget, inventory management, payroll management, and asset protection accountabilities.
  • Review business reports to derive insights about District pharmacy performance; use metrics to diagnose root causes and inform action plans.
  • Develop an understanding of the competitive landscape and business trends to proactively plan for risk and capitalize on opportunities.
  • Set, communicate, and execute market goals.
  • Engage pharmacy teams to deliver new and existing programs and services with excellence.
  • Champion differentiated customer service and personally resolve escalated customer service issues.
  • Triage and address emergent market issues, including theft, extreme weather, no-shows, and Board of Pharmacy visits.
  • Ensure pharmacies are prepared for inventories, internal and external audits, and other activities requiring planning and preparation.
  • Ensure compliance with community responsibility activities.
  • Ensure compliance with Company policies and relevant federal, state, and local laws pertaining to pharmacy and pharmacy personnel.
  • Provide market-specific input into local acquisition and real estate strategy; implement the local real estate strategy and provide acquisition support.
  • Identify file-buy and acquisition leads, cultivate competitor relationships, and ensure retention of file-buy assets.

Desired Qualifications

  • A PharmD is preferred.
  • Internal candidates are preferred to have completed the EL program curriculum through the EL Summit.
  • At least 3 years of experience as a multi-unit manager is preferred.
  • At least 1 year of experience in a CVS Retail store or field role is preferred.
  • 8 to 10 years of work experience is preferred.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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