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AXA

Global insurer offering life, property, casualty

Agency Development Officer

Sales OperationsConfirmed live in the last 24 hours
Full-timeColombelles, France

About the Job

Requirements

  • Demonstrate strong commercial skills and the ability to support teams in their development.
  • Master sales, business development, and customer-retention techniques.
  • Facilitate groups, provide individual support, and manage the development of team capabilities.
  • Use customer relationship management tools and digital solutions, and monitor commercial performance indicators.
  • Ideally have commercial experience in insurance, banking, or services.
  • Ideally have a good knowledge of insurance markets and distribution.
  • Ideally have experience in a commercial network, commercial facilitation, or performance support.

Responsibilities

  • Support agencies in creating and processing commercial leads.
  • Develop appointment-setting practices and cross-selling opportunities.
  • Improve customer knowledge and discovery processes to identify new commercial opportunities.
  • Strengthen customer acquisition and retention across protection, health, savings, retirement, banking, and property insurance markets.
  • Facilitate group workshops for General Agents and their employees.
  • Provide individual support and on-site coaching.
  • Organize role-play situations and sales training exercises.
  • Observe customer meetings and phone calls to identify improvement opportunities and help teams progress.
  • Encourage adoption of commercial and digital tools.
  • Support teams in using Salesforce.
  • Develop good practices for digital presence.
  • Raise agencies’ awareness of using artificial intelligence to improve commercial performance.
  • Manage and monitor commercial activity indicators.
  • Facilitate key commercial events, challenges, and contests.
  • Collaborate with local stakeholders in coordination with the Commercial Inspector.
  • Share good practices and contribute to the collective efforts of the western region.

Desired Qualifications

  • Demonstrate strong interpersonal skills and the ability to build positive relationships.
  • Be able to persuade, bring people together, and support change.
  • Be organized, autonomous, results-oriented, and curious about new commercial, digital, and artificial intelligence practices.

About the Company

AXA

Global insurer offering life, property, casualty

AXA is a global insurer and asset manager that provides life, health, and property and casualty insurance, as well as related financial services. Its products work by customers paying insurance premiums in exchange for coverage against risks; AXA pools risk across many policyholders, prices premiums based on risk, and pays claims when events occur, while also offering investment and retirement products through its asset management arm. The company has grown through large acquisitions, giving it a wide geographic footprint and a diverse mix of personal, commercial, and specialty insurance offerings. This scale and breadth set AXA apart from many competitors, alongside a long history of strategic mergers that expanded its reach to customers around the world. AXA’s goal is to be a leading global insurer and asset manager, delivering financial protection and long-term value to customers and stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1816

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