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Complex Care

Member engagement and care management nationwide

Nurse Practitioner

Advanced Practice ProvidersConfirmed live in the last 24 hours
Part-timeSpringfield, MA, USA$2.4k - $10k /mo

About the Job

Requirements

  • An active, unencumbered license to practice nursing is required.
  • ANCC or AANP board certification as a Nurse Practitioner in Family, Adult, Gerontology, or Emergency Medicine is required.
  • Current CPR certification is required.
  • Before hire, comply with recommended healthcare personnel vaccination and preventive-testing requirements for Hepatitis B, influenza, MMR, Tdap, varicella, and tuberculosis.
  • Effectively communicate with elderly and chronically ill patients and their families.
  • Practice autonomously in a remote clinical environment, including independently conducting patient assessments, formulating evidence-based treatment plans, managing complex chronic conditions, and making sound clinical decisions without direct on-site supervision.
  • Be proficient with computer platforms, electronic health records, secure messaging systems, and cloud-based documentation tools.
  • Complete a minimum of 25 availability slots per month, approximately 37 hours.

Responsibilities

  • Complete comprehensive, accurate, and thorough reviews of the assigned member population and timely submission of all required encounter documentation, on paper or electronically.
  • Document all pertinent and active medical conditions in the medical record in compliance with CMS/DHHS, company policy, and client requirements.
  • Support the physician-patient relationship through timely communication and documentation of assessment findings, recommendations, additional service needs, required emergency services, and follow-up needs and timelines to the primary care provider and health plan as required.
  • Make general recommendations to members to improve their knowledge of chronic conditions, including information concerning recommended testing.
  • Address and close identified disease-specific or preventive care gaps.
  • Recognize emergent or urgent situations requiring escalation and take appropriate action under company policies, professional judgment, and ethical practice standards.
  • Perform, document, and communicate results of point-of-care testing.
  • Maintain compliance with company policies, procedures, and mission statement.
  • Adhere to confidentiality and HIPAA requirements in all aspects of data handling and services rendered.
  • Fulfill other responsibilities or duties reasonably provided to support the company's operational and financial success.
  • Uphold separation-of-duties responsibilities for applicable processes and procedures within the job function.

Desired Qualifications

  • Home health experience is a plus.
  • Understanding Medicare, Medicaid, and health plan benefit structures is beneficial.
  • Bilingual or multilingual ability is a plus.

About the Company

Complex Care

Member engagement and care management nationwide

ComplexCare Solutions partners with health plan networks to deliver member engagement and care management nationwide, offering modular services such as in-home engagement, care coordination, health information management, and annual health assessments (virtual or in person). It works by high-touch programs that regularly engage members, collect and analyze patient data, and create personalized care plans while coordinating services across providers under value-based, performance-based agreements with health plans. It differentiates itself through in-home, proactive engagement and data-driven personalization, with interoperable, modular services that health plans can plug into as needed, aligning member outcomes with financial results. Its goal is to improve member health outcomes while delivering cost savings and financial benefits to health plans through personalized care and performance-based contracts.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$40M
Headquarters
Nashville, TN
Founded
2010

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