C

Complex Care

Member engagement and care management nationwide

Nurse Practitioner

Part-TimeDeadline 10/4/27
$2.4k - $10k/mo
Mid
Springfield, MA, USA
HybridCovers all zip codes in Hampden County, Massachusetts.
Medical, Clinical & VeterinaryAdvanced Practice Providers

About the job

Requirements
  • Maintain an active, unencumbered license to practice nursing.
  • Hold ANCC or AANP board certification as a Nurse Practitioner in Family, Adult, Gerontology, or Emergency Medicine.
  • Maintain current CPR certification.
  • Comply before hire with recommended healthcare personnel vaccination and preventive-testing requirements for Hepatitis B, Influenza, MMR, Tdap, Varicella, and Tuberculosis.
  • Be able to communicate effectively with elderly and chronically ill patients and their families.
  • Be able to practice autonomously in a remote clinical environment, including independently conducting patient assessments, formulating evidence-based treatment plans, managing complex chronic conditions, and making clinical decisions without direct on-site supervision.
  • Be proficient with computer platforms, electronic health records, secure messaging systems, and cloud-based documentation tools.
  • Be available for a minimum of 25 slots per month, approximately 37 hours.
  • The company utilizes E-Verify.
Responsibilities
  • Review the assigned member population comprehensively and accurately, and complete and submit required encounter documentation on time.
  • Document all pertinent and active medical conditions in the medical record in compliance with CMS/DHHS, company policy, and client requirements.
  • Support the physician-patient relationship through timely communication and documentation of assessment findings, recommendations, additional service needs, emergency services when necessary, and follow-up needs and timelines for the primary care provider and health plan.
  • Make general recommendations to members to improve their knowledge of chronic conditions, including information about recommended testing.
  • Address and close identified disease-specific or preventive care gaps.
  • Recognize urgent or emergent situations requiring escalation and take appropriate action under company policies, professional judgment, and ethical practice standards.
  • Perform and document point-of-care testing and communicate the results.
  • Maintain compliance with company policies and procedures, including confidentiality and HIPAA requirements for all data handled and services rendered.
  • Fulfill reasonably assigned responsibilities and duties that support the company's operational and financial success.
  • Uphold separation-of-duties responsibilities for applicable processes and procedures within the job function.
Desired Qualifications
  • Home health experience is a plus.
  • Understanding Medicare, Medicaid, and health plan benefit structures is beneficial.
  • Bilingual or multilingual ability is a plus.

About the company

ComplexCare Solutions provides care management and member engagement services for health insurance plans by conducting in-home or virtual health assessments. The company uses collected patient data to create personalized care plans and coordinates ongoing medical needs to ensure members follow their health goals. Unlike traditional services, it offers modular programs that integrate into existing health plans and operates on a performance-based model where payment is tied to actual health improvements. Its goal is to improve patient well-being while reducing costs for health plans through direct, high-touch member interaction.

Company Size

501-1,000

Company Stage

Late Stage VC

Total Funding

$40M

Headquarters

Nashville, Tennessee

Founded

2010

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 Nashville headquarters signals expansion and stronger healthcare talent access.
  • July 2026 member-story marketing shows continued focus on in-home clinical visibility.
  • VSCP backing since January 2025 funds service expansion and sales investment.

What critics are saying

  • 2025 private-equity ownership pressures CCS for margin growth over member-touch quality.
  • Dependence on health-plan contracts exposes revenue when clients insource assessments by 2026.
  • If Nashville expansion stalls, CCS loses hiring momentum and operational credibility.

What makes Complex Care unique

  • In-home and telehealth assessments surface clinical and social data unreachable in offices.
  • 2025 carveout from Inovalon made CCS a dedicated payor-services platform.
  • Nurse-practitioner-led member engagement supports encounter facilitation, continuity of care, and point-of-care testing.

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Benefits

  • Health Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Paid Vacation
  • Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

2%

2 year growth

3%
Citybiz
Jan 13th, 2025
VSCP Acquires ComplexCare Solutions Carveout

Vesey Street Capital Partners (VSCP) has completed the acquisition of ComplexCare Solutions (CCS) from Inovalon, marking VSCP's fifth corporate carveout. CCS, a provider of health assessments and member engagement services, is now a platform investment for VSCP's Healthcare Fund II. Benton Davis joins as Executive Chairman. The acquisition aims to enhance CCS's services and growth. Legal counsel was provided by McDermott Will & Emery, with RSM assisting in financial due diligence.

PE Hub
Jan 13th, 2025
Vesey Street acquires ComplexCare Solutions

Vesey Street Capital Partners has acquired the health tech firm ComplexCare Solutions.

Chicago Star Media
Jan 13th, 2025
Vesey Street Capital Partners Completes Corporate Carveout of ComplexCare Solutions

NEW YORK, Jan. 13, 2025 /PRNewswire/ - Vesey Street Capital Partners, LLC ("VSCP"), a healthcare services private equity firm, announced that funds managed by VSCP have completed the acquisition of ComplexCare Solutions ("CCS" or the "Company"), a leading independent provider of health assessments and member engagement services to health plans.