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Delivery Hero

Global online food delivery marketplace

Logistics Operations Specialist - Logistics Operations

Supply Chain ManagementConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • The candidate must have 3–4 years of professional experience in high-growth technology, logistics, strategy consulting, or a similar dynamic environment.
  • The candidate must have strong working experience with Excel, SQL, and Looker, including creating key performance indicators and definitions.
  • The candidate must have a university degree in STEM, Economics, Business, or a related quantitative field.
  • The candidate must have exceptional written and spoken English communication skills and be able to explain complex data concepts to non-technical stakeholders.

Responsibilities

  • Own daily demand planning and rider staffing, analyze demand patterns, refine forecasting models, and execute shift planning to balance fleet coverage, service-level targets, and cost efficiency.
  • Own logistics performance for key European Union markets by monitoring daily trends, diagnosing operational issues, and implementing data-backed solutions to improve delivery times and fleet efficiency.
  • Analyze complex datasets to uncover actionable insights and create visualizations and strategic recommendations that inform regional logistics strategy and tactical decisions.
  • Lead operational launches of new logistics products and features in assigned markets, conduct impact analysis, and align local operations with central product teams.
  • Manage regional projects to optimize rider earning structures and logistics efficiency, standardize best practices, and drive performance improvements across the region.
  • Partner with local logistics heads to translate regional strategies into local market outcomes.

Desired Qualifications

  • Familiarity with modern productivity tools and use of artificial intelligence or GPT assistants to improve efficiency.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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