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Domino's

Global pizza delivery and franchise network

Lead Product Owner

Product ManagementConfirmed live in the last 24 hours
Full-timeAnn Arbor, MI, USA

About the Job

Requirements

  • A bachelor's degree in Business, Technology, Computer Science, Engineering, or comparable education and experience.
  • Five or more years of experience leading digital products, technology products, or operational technology solutions.
  • Experience supporting global business organizations or international technology deployments.
  • Demonstrated success launching enterprise software or operational technology solutions at scale.
  • Strong understanding of restaurant, retail, franchise, or multi-unit operating environments.
  • Experience managing products through Agile software development methodologies.
  • Proven ability to influence executive stakeholders and drive alignment across diverse, cross-cultural teams.
  • Strong analytical capability and experience using data, key performance indicators, and business outcomes to guide product decisions.
  • Experience with Jira, Confluence, Aha!, Power BI, or comparable product management and analytics tools.
  • Ability to support collaboration across international time zones.
  • Willingness to travel domestically and internationally as required.
  • Strong written, verbal, presentation, and facilitation skills.
  • Curiosity, thoughtful questioning, and the ability to uncover root causes.
  • Ability to pursue learning opportunities, apply feedback, and develop new skills.
  • Ability to use information and insights to identify opportunities and make informed decisions.
  • Ability to build partnerships across teams and consider broader organizational impacts.
  • Ability to set ambitious goals, challenge the status quo, and focus on meaningful business results.
  • Ability to use feedback and data to improve performance and outcomes.
  • Ability to adapt quickly to changing priorities and business needs while maintaining focus on results.
  • Resilience, sound judgment, and ability to learn from setbacks.
  • Ownership, disciplined execution, and consistent delivery of measurable results.
  • Ability to identify opportunities to create additional value for customers, team members, and the business.

Responsibilities

  • Develop and execute global store technology product strategies, own multi-year roadmaps for assigned portfolios, translate market needs into prioritized investments, and establish product success and business-value measures across markets.
  • Balance global product standardization with market-specific requirements to maximize scalability and relevance, partnering with international business leaders to identify technology-driven operational improvements.
  • Lead worldwide rollout planning and deployment strategies for Pulse 4.0 and advanced DomOS tools, including pilot selection, objectives, readiness criteria, success measures, feedback loops, scale recommendations, implementation, adoption, and value realization.
  • Monitor launch performance and adoption, identify barriers, lead cross-functional mitigation plans, and collaborate with franchise organizations to support smooth technology transitions and positive user experiences.
  • Conduct ongoing research with franchisees, store operators, market leaders, and operational stakeholders; analyze restaurant technology trends and competitors; and identify opportunities for automation, artificial intelligence, advanced operational technology, global enhancements, or appropriate localization.
  • Build trusted relationships across franchise organizations, international markets, Operations, and Technology; align global business and technology teams; present strategies, business cases, pilot results, and roadmap recommendations to executive leadership; and represent the product in field visits, conferences, franchise meetings, and working sessions.
  • Champion user-centered design, monitor product health, experience, adoption, and satisfaction, and drive continuous improvements using product data and operational feedback so solutions remain intuitive, scalable, reliable, and aligned with global store needs.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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