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Deutsche Bank

Finances businesses and manages personal wealth

Bank Advisor Specialist

Retail & Commercial BankingUpdated on Nov 10
Full-timeDinslaken, GermanyIn-person

About the Job

Requirements

  • Completed commercial vocational training, ideally as a bank clerk, or several years of professional experience, preferably in customer advisory or sales.
  • Sales orientation and an interest in financial topics and economic relationships; ability to identify customer needs and use advisory opportunities. Applicants with experience in other fields are also welcome if they enjoy working with people and are interested in consulting and sales.
  • EU Insurance Mediation Directive (EU-VRR) certificate of competence and confidence using digital applications, or the ability to learn new systems quickly.
  • Strong customer and service orientation, motivation, engagement in teamwork, resilience, reliable and professional working practices, and willingness to adapt to changing conditions and new technologies.
  • Business-fluent German. Other language skills are welcome but not required.
  • Ability to use AI-supported applications and digital tools purposefully for preparing, conducting, and following up on customer activities; openness to new technology, critical evaluation of AI results, and safe handling of data.

Responsibilities

  • Independently provide customer advice tailored to needs on financial products and take responsibility for servicing customers in the branch.
  • Identify and use cross-selling opportunities beyond the employee’s own product range.
  • Use provided advisory tools and follow relevant requirements in customer interactions to maintain high advisory and service quality.
  • Build and continuously develop customer relationships through in-person and telephone contact; handle customer inquiries and sales leads.
  • Organize the workday independently, arrange appointments with the existing customer base, and perform pre-sales and after-sales activities.
  • Work with branch colleagues and specialized advisory units to identify further advisory opportunities and contribute to achieving sales targets.

Desired Qualifications

  • Bank-clerk vocational training.
  • Professional experience in customer advisory or sales.
  • Additional language skills.

About the Company

Deutsche Bank

Finances businesses and manages personal wealth

Deutsche Bank finances companies, governments and individuals through a global banking network rooted in Germany and spanning major financial markets. Its investment bank focuses on bonds and currencies, alongside advice on mergers and raising capital, while its private bank handles household banking and wealth management. Businesses use its cash management, trade finance and lending services to move money and fund operations, and the group manages investment funds through DWS. It earns money from loan interest, transaction and investment fees, and trading activity. Deutsche Bank traces its founding to 1870 and is headquartered in Frankfurt am Main, Germany.

Company size
10,001+
Company stage
IPO
Headquarters
Frankfurt, Germany
Founded
1870

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