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State Street

Holds assets for institutions and runs index funds

Managing Director – Lead for Product Transformation

Business OperationsConfirmed live in the last 24 hours
Full-timeBoston, MA, USAIn-person

About the Job

Requirements

  • At least 10 years of experience leading large-scale business transformation, operating model design, product management, strategy, business architecture, consulting, or organizational change initiatives; experience in investment management or financial services is preferred.
  • Demonstrated success leading enterprise-wide transformation programs with executive-level visibility in complex, matrixed, and regulated organizations.
  • Strong expertise in product operating models, governance frameworks, organizational design, decision rights, portfolio management, and outcome-based measurement.
  • Ability to translate strategy into executable roadmaps, operating mechanisms, capability-building plans, and measurable outcomes.
  • Executive-level communication, facilitation, influence, and stakeholder management skills.
  • Experience building and leading cross-functional teams and driving sustained organizational adoption and behavioral change.
  • Experience with modern product management, continuous planning, customer discovery, product lifecycle management, and iterative delivery practices.
  • Bachelor’s degree in business, finance, management, organizational development, technology, engineering, or a related field.
  • Experience within asset management, financial services, fintech, or wealth management is preferred.

Responsibilities

  • Define and lead the Product Transformation, aligned with State Street IM priorities and measurable business and client outcomes.
  • Establish and execute the roadmap for adoption and scaling of the product-centric operating model across business and technology organizations.
  • Design and mature the product operating model framework, including governance, decision rights, operating rhythms, role clarity, accountability models, and cross-functional interaction mechanisms.
  • Create governance forums and transparent mechanisms for prioritization, funding, portfolio trade-offs, dependency management, and strategic alignment.
  • Define transformation objectives, maturity targets, success measures, dashboards, and feedback loops to assess adoption, effectiveness, and realized outcomes.
  • Lead large-scale organizational change and embed product-centric leadership behaviors, customer focus, continuous planning, experimentation, and outcome accountability.
  • Partner with leaders to establish persistent, cross-functional teams with clear ownership and guardrails across the product lifecycle.
  • Build enterprise capability through playbooks, standards, communities of practice, role-based learning, leadership fluency, and high-touch coaching.
  • Integrate AI-driven product delivery and modern product development lifecycle practices into the broader product operating model strategy in partnership with business, technology, architecture, and engineering leaders.
  • Identify opportunities to improve speed, quality, effectiveness, risk management, and customer outcomes through AI-enabled workflows and automation.
  • Facilitate executive working sessions and present transformation recommendations, progress, risks, decisions, and organizational implications to senior stakeholders.
  • Build, lead, and develop a high-performing Product Transformation team, including product coaches and transformation practitioners.

Desired Qualifications

  • Working knowledge of AI-enabled product delivery, agentic automation, responsible AI, and the implications of AI for roles, governance, and ways of working.
  • Experience within asset management, financial services, fintech, or wealth management.

About the Company

State Street

Holds assets for institutions and runs index funds

State Street holds and services investments for pension funds, insurers, fund companies, and other large institutions, and it also runs index funds through State Street Investment Management. It launched the first US-listed exchange-traded fund, the SPDR S&P 500 ETF Trust, in 1993, and in 1924 it became custodian of the first US mutual fund. As a custody bank, it safekeeps clients' stocks and bonds, completes their trades, calculates what their funds are worth, and lends their securities to other investors. It earns fees on the assets it services and manages, plus income from currency trading and from interest on client cash. State Street traces its roots to a bank chartered in 1792 and is based in Boston, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Boston, MA
Founded
1792

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