Global Account Manager - Healthcare and Life Sciences

Description

Join the Amazon Web Services (AWS) Healthcare and Life Sciences (HCLS) Industry team to execute on the industry strategy by working backwards and in collaboration with the world’s most innovative companies. Our team focuses on engaging directly with technical leaders, C-level executives and influencers at all levels across the Life Sciences segment and around the world to support a digitally-enhanced, data-driven healthcare.

As a Global Account Manager Manager, you will grow the AWS footprint. This role will build and maintain relationships, advise customers on AWS cloud solutions, grow AWS usage across a defined set of customers, develop innovative programs, and expand platform adoption to new business units. You will work with prospects, customers, partners, and internal teams to consistently meet and exceed sales quotas. This is a strategic role with tremendous growth opportunities.

You will be responsible for building relationships with key IT and business unit executives and other stakeholders within a large Life Science customer, with the aim of generating demand for the AWS services through both AWS-led solutions and AWS Partner solutions.

You will build and maintain relationships, lead/support sales pursuits to advise our customers on AWS cloud solutions, grow AWS usage, develop innovative programs, and expand platform adoption to new business units.

As a HCLS Global Account Manager, you will be part of the HCLS Industry team that shapes and delivers on a global healthcare strategy to help the healthcare ecosystem transform. Your responsibilities will include engaging with C-suite customers across Life Sciences organizations to deepen our relationships, working with strategic industry partners, attending and speaking at industry events to drive thought leadership, leading the process to guide our Go-to-Market (GTM) strategy, and creating significant business opportunities for AWS. You will work closely with the AWS sales leadership in engaging with healthcare organizations to drive their strategic interactions with clients. You will work closely with the AWS product and services teams to help evolve AWS offerings for more rapid adoption by customers.

You will work with Life Sciences Organizations as a primary revenue generating business and interact at the executive level (CxO/VP). You will think strategically and analytically about business, product, and technical challenges and build and convey compelling value propositions, and work cross-organizationally to build consensus. You will lead and drive multiple complex initiatives across technical and non-technical stakeholders to meet business objectives with a customer-obsessed and collaborative approach, strong data and metrics, a good understanding of industry ecosystems for life sciences, and a passion for helping them transform using cloud technologies.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. 
 
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
 
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
 
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. 

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.


Key job responsibilities
• Deep Life Sciences experience
• A record of running complex enterprise relationships at scale
• Trust with CIOs and their leadership teams, earned yourself
• The ability to pull solutions architects, specialists, and partners around one strategy
• A track record of turning technology into outcomes senior executives care about

Basic Qualifications

- Experience building complex software systems that have been successfully delivered to customers, or experience leading and influencing your team or organization
- Knowledge of data warehouse technical architecture, infrastructure components, ETL and reporting/analytic tools and environments
- 3+ years of management, or 10+ years of technology sales experience
- 5+ years of sales or sales management in infrastructure or cloud technology experience
- Experience with C-level sales and strategic partnership building
- Experience in large complex deal negotiations with a successful track record
- 7+ years of business development, or account management with a proven ability to deliver results experience
- Experience working with cross-functional teams
- Bachelor's degree, or 8+ years of professional experience

Preferred Qualifications

- 4+ years of stakeholder or account management experience, or experience in leadership or account management positions
- Experience in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps
- Experience with IT compliance and risk management requirements (e.g. security, privacy, SOX, HIPAA etc.)
- Experience in enterprise scale infrastructure or development-based cloud programs/projects in a related industry
- Experience delivering results for large, cross-functional initiatives/projects, or experience with data analytics platforms (Power BI, Python, SQL, Tableau)
- degree in advanced technology, or 4+ years of cloud and on-premise integration experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.