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State Employees' Credit Union

Provides consumer financial services and planning

Mortgage Loan Specialist

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeShallotte, NC, USANo salary listed

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • Successful completion of Real Estate Lending (RELP) courses and the subsequent exam is required before moving to this role.
  • Completion of the Wires, Credit Cards, Estate Basics, Financial Advisory Services Overview, and Life Stages & Events modules is required.
  • Demonstrated proficiency in all aspects of the Associate Mortgage Loan Specialist role is required.
  • A minimum of two years of mortgage lending experience is strongly preferred.
  • Minimum tier 2 lending limits must be assigned.
  • Demonstrated proficiency at current lending approval authority is required.
  • Must possess integrity and objectivity.
  • Must have verbal and written communication skills and be able to communicate with credit union personnel, VPs, SVPs, attorneys, members, appraisers, and realtors.
  • Must have networking and relationship-development skills.
  • Must meet compliance and regulatory standards and make lending decisions consistent with credit union loan policies.
  • Must have or be eligible for registration as an active Mortgage Loan Originator with the NMLS.
  • Must be organized and meticulous.
  • Must engage in ongoing training and professional development.
  • Must have basic computer skills and the ability to learn more complex software for processing applications and completing loan servicing.
  • Must have completed all required quarterly training courses and other training assigned by management.
  • Must speak and write English fluently.
  • Must understand and be dedicated to the credit union philosophy and work ethic.
  • Must adhere to the credit union's work schedule and attendance policies.
  • Must complete the credit union's Core Module Program within 12 months of hire as a condition of employment.
  • Must be able to comprehend and carry out job requirements.
  • Must be able to sit and use a computer substantially, type on a keyboard, use a telephone keypad and receiver, and lift up to 15 pounds.
  • A recommendation from the VP/SVP and RELO VP/SVP is required for advancement to this level.

Responsibilities

  • Receive and assist with completing real estate loan applications, serving as the primary point of contact for applicants during origination.
  • Independently assess and underwrite real estate loan applications, including creditworthiness, ability to repay, collateral valuation, and organizational risk; exercise assigned authority to extend or deny credit within tiered lending limits and communicate decisions to members.
  • Evaluate and verify income documentation, including personal and business tax returns, to make approval or denial decisions.
  • Counsel prospective homebuyers and existing homeowners, take accurate real estate loan applications, and obtain documentation needed for initial approval, seeking assistance when needed.
  • Seek guidance from a Senior Mortgage Loan Specialist or above for complex lending situations and approval authority.
  • Stay current on market trends, interest rates, and changes in lending policies and regulations to provide accurate and timely information to members.
  • Assist members with servicing existing mortgage and home equity loans.
  • Collaborate with the RELO VP/SVP on training and loan approvals.
  • Follow up promptly with prequalified applicants and other leads.
  • Price and disclose loan applications by determining interest rates and fees based on borrower creditworthiness, loan amount, term, and market conditions.
  • Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration and assist members with real estate loan closings.
  • Maintain knowledge of real estate lending products, policies, procedures, and regulatory compliance.
  • Educate members about available services and refer them to other credit union products and services based on their needs.
  • Maintain clear, reviewable loan application history notes in the Loan Origination System.
  • Assist the Lending Contact Center with mortgage lending calls when needed.
  • Support branch employees with real estate-related needs and provide information to help them refer potential applicants for mortgage lending opportunities.
  • Use contact and follow-up reports to cultivate member engagement during the home-buying process and encourage members to choose SECU as their lender.
  • Meet with realtors and other third parties and attend community events as needed to build and maintain mortgage loan volume.
  • Perform consumer unsecured lending as assigned.
  • Answer phones and perform other clerical duties as needed.
  • Complete additional tasks assigned by management.

Desired Qualifications

  • A bachelor's degree, CCUE Certification, or an Associate of Arts or Associate of Science degree through the North Carolina Community College Transfer Program is preferred.

About the Company

State Employees' Credit Union

Provides consumer financial services and planning

State Employees' Credit Union is a not-for-profit financial cooperative owned by its members, serving North Carolina state employees and their families with consumer financial services and financial advisory offerings. Its products include checking, savings, loans, mortgages, credit, and payments, plus retirement and education planning, tax preparation, insurance, trust and estate planning, and investments through partners, accessible through 273 branch offices, 1,100+ ATMs, 24/7 member services by phone, a website, and a mobile app. It differentiates itself by being member-owned rather than shareholder-owned and by combining a broad set of financial products with extensive planning services through partnerships, supported by a wide geographic footprint. Its goal is to help its more than 2.6 million members obtain affordable, accessible financial services and trusted guidance to meet both short- and long-term financial goals.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Raleigh, NC
Founded
1937

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