All Accor

Global hotel management, franchising, loyalty program

Assistant Manager - Outlet

Food & Beverage Operations ManagementUpdated on Nov 11

Full-timeHyderabad, Telangana, IndiaNo salary listedIn-person

About the Job

Requirements

Secondary or high school education or a Hotel Management degree.
Good reading, writing, and oral proficiency in English.
A minimum of 3–4 years of relevant experience in a similar capacity.
Working knowledge of Microsoft Excel, Word, and PowerPoint.
Good communication and customer contact skills.
Service orientation and attention to detail.
Ability to work effectively and contribute as part of a team.
Self-motivation and energy.
Must be well-presented and professionally groomed.

Responsibilities

Supervise, plan, control, and coordinate all activities of the assigned outlet.
Coordinate and cooperate with all departments of Novotel Hyderabad Airport to support cooperation, productivity, and guest service.
Monitor and supervise service flow in the assigned outlet.
Bring matters that may affect the interests of Novotel Hyderabad Airport to Management's attention.
Assist the Assistant Food & Beverage Service Manager in planning and executing outlet operations.
Maintain company and statutory hygiene standards throughout the assigned outlet.
Assist the Assistant Food & Beverage Manager with sales promotion by organizing events and food festivals for the assigned outlet.
Maintain quality control, hygiene, health, and safety standards throughout the assigned outlet.
Supervise and control the assigned outlet within agreed budgetary limits and legal parameters.
Maintain service delivery, safety, security, discipline, and compliance with organizational policy.
Ensure the team follows company uniform and hygiene standards.
Maintain quality in all aspects of work in accordance with applicable standards.
Delight customers through innovative products and services.
Handle additional responsibilities delegated by Management.

Desired Qualifications

Additional certification(s) in Food & Beverage.
Ability to speak other languages and a basic understanding of local languages.

Job Description

Primary Responsibilities

Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, and guest service.
Monitor and supervise service flow in the assigned outlet.
Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.

Food & Beverage Planning

Assist the Asst. Food & Beverage Service Manager to plan & execute the operations of the assigned outlet.
Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.

Operational Management

Assist the Asst. Food & Beverage Manager in sales promotion by organizing events and food festivals for the assigned outlet.
Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
Ensure that the team adheres to the company's uniform and hygiene standards.
Ensure that quality is maintained in all aspects of the work and as per the standards.
Ensure to continuously delight the customers by offering trend setting and innovative products and services.
Handle additional responsibilities as and when delegated by Management.

Qualifications

Knowledge and Experience

Secondary / High school education / Hotel Management Degree
Additional certification(s) in Food & Beverage will be an advantage
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Minimum 3-4 years of relevant experience in a similar capacity
Working knowledge of MS Excel, Word, & PowerPoint

Competencies

Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Must be well-presented and professionally groomed at all times

Additional Information

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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