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Westbrook Service Company

HVAC design, build, and maintenance services

Account Executive

Field SalesConfirmed live in the last 24 hours
Full-timeOrlando, FL, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is preferred.
  • Proficiency in at least one trade: commercial heating, ventilation, and air conditioning (HVAC), electrical, plumbing, gas, or boilers.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office, including Excel, Word, and Teams.
  • Strong organizational skills.
  • A valid driver's license is required.
  • The role is subject to drug testing, a background check, a driving-record check, pre-employment assessments, and reference interviews with previous employers.

Responsibilities

  • Forecast quarterly and annual sales goals in collaboration with the department manager.
  • Develop strategies and plans for growing new and existing customer accounts.
  • Manage a portfolio and ensure sales, gross profit, and accounts receivable goals are met; take corrective action and make improvements when goals are not being met.
  • Stay current on industry and trade-related technical developments and innovations; understand regulatory and building codes; and maintain expertise in the use of company technology, including software, hardware, and communication systems.
  • Develop new customers through networking and participation in appropriate trade and industry marketplace associations; maintain a log of customer touchpoints and a schedule of upcoming events and association meetings.
  • Maintain relationships through proactive communication and project oversight appropriate to the strategic importance and relative profit potential of the assigned customer base.
  • Demonstrate knowledge of mechanical, plumbing, and electrical maintenance to current and potential customers.
  • Collaborate with the manager to establish and implement a comprehensive marketing strategy.
  • Assist with implementing marketing and sales programs to meet company sales goals.
  • Evaluate, recommend, and facilitate corporate sponsorship opportunities.
  • Grow, optimize, and maintain relevant contact lists using customer relationship management (CRM) software.
  • Engage prospective customers with nurture email campaigns.
  • Follow up on strategic leads and opportunities in a timely manner; follow up with new walk-in customers to introduce the company's capabilities.
  • Consult with customers to determine effective solutions considering mechanical, operational, and financial factors.
  • Complete site surveys to develop total-solution proposals for customers.
  • Communicate pricing, scope of work, and service-completion timelines clearly and effectively.
  • Follow up on service recommendations within 48 hours to discuss options, solutions, and pricing as appropriate.
  • Review quotes, orders, and sales contracts to ensure material lists and installation directions are complete, accurate, and executable before passing jobs to the install manager; ensure resources are scheduled according to project timelines.
  • Ensure projects are sold correctly in accordance with technical and quality standards, applicable laws and regulations, and gross-profit expectations; provide feedback to service managers to support excellence.
  • Support and comply with hand-off policies and procedures and material and equipment purchasing requirements.
  • Work closely with service managers to develop quality-control and customer-service programs that support long-term customer satisfaction and loyalty.

Desired Qualifications

  • A high school diploma or GED.

About the Company

Westbrook Service Company

HVAC design, build, and maintenance services

Westbrook Service Corporation delivers mechanical construction and ongoing service for HVAC systems in Central Florida, focusing on design-build and construction for commercial offices, schools, hotels, and large campuses, plus 24/7 maintenance. It works by designing, installing, and commissioning central HVAC systems such as chiller plants and sustaining them through long-term maintenance contracts. Distinct from competitors, it combines a long history (since 1949), an emphasis on mechanically intensive projects, reliability, and round-the-clock expert support. Its goal is to provide dependable turnkey HVAC and mechanical solutions and grow its Central Florida client base through steady maintenance revenue.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Orlando, FL
Founded
1949

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