Key Account Manager - B2B
About the job
- Graduated from a relevant university department.
- Have a minimum of 3–4 years of experience in a similar position.
- Have strong knowledge of technology concepts and the ability to develop customer needs and position appropriate products and solutions.
- Have customer focus, communication, business tactics, and planning competence.
- Be analytically driven and comfortable in a fast-paced, collaborative environment.
- Be able to work in a team and cope with stress.
- Have experience solving analytical problems.
- Manage and grow relationships with existing key accounts to ensure long-term partnerships and customer loyalty.
- Act as the primary point of contact for assigned accounts and maintain strong stakeholder relationships.
- Identify upselling and cross-selling opportunities within the existing customer portfolio.
- Understand customer needs and provide tailored solutions to maximize account value.
- Ensure high customer satisfaction and retention.
- Conduct regular business reviews and create action plans to support customer growth.
- Collaborate with internal teams to deliver an excellent customer experience.
- Monitor customer feedback, market trends, and account performance to drive continuous improvement.
- Experience with e-commerce, retail, and payment systems.
About the company
Iyzico provides a Turkish online payments gateway that lets merchants accept multiple payment methods (credit cards and bank installment options) through a single integration. Its platform uses a unified integration with fraud-detection powered by machine learning to protect merchants and customers, and for marketplaces it handles escrow and fund splitting between vendors. Compared with peers, it focuses on Turkey with a single gateway covering many banks and payment options, plus built-in marketplace management, and it later leveraged PayU’s global reach after acquisition. Its goal is to help e-commerce merchants of all sizes grow online sales by simplifying payments, improving conversion rates, and providing a secure, scalable payments infrastructure.
Company Size
201-500
Company Stage
Acquired
Total Funding
$24M
Headquarters
Istanbul, Türkiye
Founded
2013
Get referred to iyzico
See people who can refer or advise you
Simplify's Take
What believers are saying
- 2026-03-12, Tencent Cloud backed iyzico's first European cloud production platform.
- 2026-02-11, Starbucks Turkey adopted iyzico ile Öde, proving stronger consumer distribution.
- 2026-07-03, the women entrepreneur program crossed 200 million TL in cumulative volume.
What critics are saying
- Stripe Turkey, PayTR, and Param compress pricing and steal enterprise merchants in 2026.
- Paynet integration through 2026 can break operations, distract engineers, and trigger merchant churn.
- European expansion depends on Tencent Cloud compliance; a failed launch stalls growth outside Turkey.
What makes iyzico unique
- 2026-01-01, iyzico unified Paynet, adding B2B collections and marketplace payouts.
- iyzico serves 120,000-plus merchants and 6 million consumers across Turkey.
- PayU's fraud engine and multi-market routing support cross-border expansion and risk controls.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Meal Benefits
- Phone/Internet Stipend
- Commuter Benefits
- Flexible Work Hours
- Mental Health Support