Quality Assurance Specialist
IES Holdings
Quality Assurance Specialist
IES Holdings
Diversified holding company operating electrical services
IES Communications is seeking a Quality Assurance Specialist (QAS) to support low-voltage installation quality and technical training on mission-critical data center construction projects.
This role combines field inspections, quality assurance audits, curriculum development, and hands-on coaching to strengthen installation practices and technical proficiency. The QAS partners with project teams, operations leadership, customers, and the training team to ensure work meets project specifications, installation standards, and customer quality requirements while driving continuous improvement.
Deliver technical training: Develop and deliver classroom instruction and hands-on field coaching covering low-voltage installation, material handling, testing procedures, and quality standards.
Develop curriculum and learning paths: Create and maintain skills-based training programs for new and experienced employees, partnering with the training team to update content as products, procedures, and project requirements evolve.
Establish project quality plans: Lead the development of site-specific Quality Plans and support site startup processes aligned with project scope and customer expectations.
Support First-of-Kind installations: Coordinate First-of-Kind (FOK) installation reviews, conduct inspections, and secure customer approval to establish standards for subsequent work.
Conduct inspections and audits: Perform daily field walks and quality audits to verify compliance with approved FOK installations, project specifications, and installation requirements. Document deficiencies and coordinate corrective actions with project teams.
Manage quality documentation: Schedule, track, and complete inspections and quality checklists, maintaining accurate records in IES and customer reporting platforms.
Report quality performance: Prepare weekly reports outlining project quality, recurring issues, corrective actions, and emerging risks. Escalate concerns to operations and program leadership.
Partner with project stakeholders: Lead or participate in customer and leadership walkthroughs, provide on-site technical support, and reinforce consistent installation practices.
Drive continuous improvement: Identify process gaps and use inspection findings to improve training, reduce rework, and strengthen craftsmanship while maintaining a safe, productive learning environment.
Perform other related duties as assigned.
Communicate effectively with employees, customers, vendors, and leadership through written reports, presentations, classroom instruction, and field coaching.
Demonstrate strong organizational skills, attention to detail, critical thinking, and problem-solving abilities.
Work independently and collaboratively with management and project teams to develop, implement, and evaluate process improvements.
Model professionalism, ethical conduct, safety, quality, and customer service while supporting company policies, culture, and mission.
Read and interpret blueprints, project specifications, installation standards, and quality and reporting requirements.
Learn and teach company and customer requirements for low-voltage installation, material handling, and testing.
Accommodate nonstandard work schedules as needed to support project and employee training.
Travel within branch and regional territories as required.
Climb ladders, operate hand and power tools, and lift up to 50 pounds during training demonstrations and field activities.
Required Qualifications
High school diploma or equivalent.
3–5 years of quality assurance (QA) or quality control (QC) experience in low-voltage systems, telecommunications, electrical, or related construction. Candidates without this quality background must have 5+ years of experience as a Lead Technician or Senior Technician, with responsibility for installation quality, troubleshooting, and coaching technicians.
At least one year of technical training experience or experience in a related role, including hands-on instruction or field coaching.
Strong knowledge of commercial construction materials, installation methods, tools, and equipment.
Ability to evaluate installation workmanship, identify deficiencies, and reinforce project specifications and customer quality standards.
Working knowledge of construction operations, including bidding, project management, work delegation, and project financials.
Proficiency in Microsoft Word, Excel, PowerPoint, and Project.
Ability to select and safely use tools and test equipment, including screwdrivers, levels, tape measures, snips, pliers, adjustable wrenches, cable shears, flush cutters, stitching needles, multimeters, and rubber mallets.
Practical knowledge of arithmetic, algebra, and geometry and their application to installation and construction work.
Commitment to maintaining technical knowledge through training, industry publications, and professional development.
Ability to meet company driving standards.
Preferred Qualifications
Quality inspection, audit, or technical training experience on mission-critical data center construction projects.
Experience developing quality plans, documenting corrective actions, and supporting customer quality walkthroughs.
BICSI trainer certification.
English proficiency—including speaking, reading, writing, and comprehension—is required to communicate with customers and employees, complete management and customer reporting, and support clear safety instructions and emergency communication.
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
Our commitment to our employees is reflected by our actions:
PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.
View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal
Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
IES Participates in E-Verify/IES participa en el programa E-Verify
E-Verify Information/ Información sobre E-Verify
Right to Work/Ley de Derecho al Trabajo
Diversified holding company operating electrical services
IES Holdings is a diversified holding company that provides electrical contracting and related infrastructure services through four segments: Communications, Residential, Commercial & Industrial, and Infrastructure Solutions. It coordinates a nationwide network of more than 8,000 employees across over 125 locations, delivering services from wiring homes to building electrical systems for data centers and industrial facilities. Its edge comes from scale, multi-market reach, and a history of consolidating local contractors into a national platform. Its goal is to reliably serve multiple markets by leveraging its network and pursuing growth through acquisitions and diversification.
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