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Tencent

Global tech conglomerate: social, gaming, cloud

Senior Game Operations Manager

Full-TimeUpdated on 10/15/2026
No salary listed
Senior
Shenzhen, Guangdong Province, China
In Person
Business & StrategyBusiness Operations

About the job

Requirements
  • At least five years of game operations experience, including at least three years focused on overseas markets, especially the Americas.
  • Expertise in user lifecycle management and the ability to develop and execute tailored operations strategies for new, retained, active, paying, and returning users.
  • Strong data analysis ability, including analyzing user behavior data, identifying player needs and market trends, and using insights to optimize operations and product direction.
  • Ability to coordinate cross-time-zone and cross-cultural work among local teams, domestic development, operations, marketing, and other internal and external teams.
  • Deep understanding of the Americas gaming market, particularly mobile first-person shooter and battle royale games.
  • Fluent spoken English.
Responsibilities
  • Develop overall product operations plans for PUBG Mobile in the Americas, taking regional market characteristics, user behavior, and the competitive environment into account; create strategies for user growth, retention, activity, and revenue, and own the resulting KPIs.
  • Lead localization and release strategies for game content, events, and gameplay systems to align with regional cultural preferences, spending habits, and holiday play patterns, improving local user acceptance and engagement.
  • Track regional competitors, market trends, and player feedback, and regularly produce analyses to inform product iteration and regional operations strategy adjustments.
  • Coordinate development, headquarters, and regional local teams; clarify version plans, track progress, identify and resolve risks, and ensure regional promotion goals are achieved on time and to a high standard.
  • Establish an operations data-monitoring system and regularly analyze user behavior, event effectiveness, revenue performance, and other core data to generate insights and adjust operations strategies.
  • Break down, track, and deliver regional operations KPIs; use data insights to identify issues and bottlenecks and implement optimization measures.
  • Serve as the core regional operations contact, support regional team business needs, and coordinate strategy and resources between headquarters and local teams.
  • Monitor competitor activity and industry trends, and use regional user preferences—including popular intellectual property, cultural holidays, and spending habits—to plan targeted marketing events and version content that localize the game brand and grow market share.
Desired Qualifications
  • Experience managing large game projects or teams.
  • Spanish or Portuguese language ability.

About the company

Tencent is a Chinese technology conglomerate that operates a wide range of consumer platforms and enterprise services. It connects over a billion users through WeChat and QQ, combining messaging, social features, and mobile payments, while Tencent Cloud offers AI, big data, and cloud infrastructure for businesses. It stands out by blending a huge user base with major investments in gaming studios and an integrated ecosystem that spans media, fintech, cloud, and enterprise tools. Its goal is to create a large, connected digital ecosystem for people and businesses in China and worldwide, using AI-powered products and services.

Company Size

10,001+

Company Stage

IPO

Headquarters

Shenzhen, China

Founded

1998

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Simplify's Take

What believers are saying

  • Reuters reported Tencent's September 30, 2026, Oracle lease for 100,000 AI chips.
  • Tencent launched TenPayGo on September 24, 2026, onboarding overseas cards and wallets.
  • PayPal World integration began May 27, 2026, expanding WeChat Pay access for U.S. visitors.

What critics are saying

  • SAMR warned Tencent on February 13, 2026, against cutthroat competition and predatory pricing.
  • SAMR conditioned Ximalaya approval on June 2026, restricting exclusivity, bundling, and fee hikes.
  • A U.S.-China chip cutoff would cripple Hunyuan's training roadmap and Tencent's AI ambitions.

What makes Tencent unique

  • WeChat and QQ span messaging, payments, commerce, content, and services across China.
  • Tencent controls premium gaming via Riot, Supercell, and Honor of Kings globally.
  • Hunyuan and Weixin Pay embed deeply into Tencent products and enterprise infrastructure.

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