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Maersk

Global container shipping and end-to-end logistics

Senior Supervisor - Transport

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeShah Alam, Selangor, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Logistics, Supply Chain, Business Administration, Operations Management, Transportation, Finance, or a related discipline is required.
  • At least 5 years of experience in transport operations, commercial pricing, tender management, vendor management, or logistics, preferably in a third-party logistics or large distribution environment.
  • Experience in transport costing, rate negotiation, request for quotation or tender preparation, customer proposals, vendor sourcing, and contract administration is required.
  • Proficiency in Transportation Management Systems, Microsoft Excel, and data visualization or reporting tools is required.
  • Knowledge of domestic and cross-border transportation, transport regulations, statutory requirements, and safety standards is required.
  • Ability to travel and work flexible hours, including operational support outside normal working hours when required, is required.

Responsibilities

  • Prepare transport quotations, pricing models, rate cards, and customer proposals for dedicated trucking, linehaul, distribution, cross-border, last-mile, shunting, and other transport solutions.
  • Review customer requests for quotation and tenders, clarify commercial requirements, coordinate operational inputs, and ensure submissions are accurate and completed within the required timeline.
  • Develop cost models covering vehicle, driver, fuel, toll, maintenance, permits, access passes, detention, handling, subcontractor, and other applicable costs.
  • Ensure proposed rates meet approved margin targets while remaining competitive and operationally sustainable.
  • Conduct market benchmarking and recommend pricing revisions based on cost changes, operational risks, service scope, and market conditions.
  • Maintain pricing files, approved rate cards, quotation records, assumptions, exclusions, and commercial approval documentation.
  • Support Business Development, Key Account, Operations, Finance, and Solution Design teams in developing transport solutions and commercial proposals.
  • Participate in customer discussions, tender clarification meetings, commercial negotiations, and implementation handovers.
  • Provide pricing assumptions, service scope, operational limitations, risks, and terms and conditions in proposals.
  • Monitor existing customer account profitability and recommend corrective actions, rate adjustments, or cost optimization initiatives when required.
  • Manage vendor relationships end to end, including sourcing, evaluation, onboarding, contract renewals, rate negotiations, performance improvement, and offboarding.
  • Develop and maintain a qualified transporter panel based on service coverage, fleet capability, pricing competitiveness, compliance, safety performance, and financial sustainability.
  • Negotiate vendor rates and commercial terms to support customer requirements and company profitability.
  • Maintain vendor records and documents, including contracts, insurance, permits, licenses, rate agreements, and audit evidence.
  • Review transporter invoices and supporting documents against approved rates and contracted terms, and resolve commercial discrepancies.
  • Track and analyze vendor key performance indicators, including on-time delivery, vehicle placement, transit time, turnaround time, trip reliability, service failures, claims, and compliance performance.
  • Conduct monthly or quarterly business reviews with vendors to review scorecards, commercial performance, operational issues, and improvement plans.
  • Act as the first point of contact for transport-related vendor escalations and coordinate resolution of service failures, delays, cargo damage, or non-compliance.
  • Investigate service failures and coordinate corrective and preventive actions with vendors and internal stakeholders.
  • Ensure vendors comply with company health, safety, security, and environment requirements, customer requirements, statutory regulations, operational procedures, and audit standards.
  • Organize vendor briefings and training to align service providers with company standards, technology, standard operating procedures, and customer-specific requirements.
  • Analyze transport revenue, cost, gross profit, margin, utilization, and vendor spend, and provide regular reports to management.
  • Monitor pricing compliance and ensure only approved rates and commercial terms are applied.
  • Identify cost-saving, productivity, route optimization, consolidation, and vendor rationalization opportunities.
  • Prepare management dashboards and commercial updates using Transportation Management Systems, Excel, and data visualization tools.
  • Perform additional commercial and operational tasks as required to support transport business objectives.

About the Company

Maersk

Global container shipping and end-to-end logistics

Maersk is an integrated logistics provider that connects and simplifies customers’ supply chains through global shipping and end-to-end logistics services. Its offerings span ocean freight, inland transportation, warehousing, and supply chain management, all coordinated with digital tools that give customers visibility and control over shipments. Unlike traditional shipping lines, Maersk positions itself as a comprehensive logistics partner that integrates multiple modes of transport and services to create seamless, transparent supply chains. The company pursues a global reach—operating in 130 countries with more than 100,000 employees—to serve businesses of all sizes. Its goal is to make global trade smoother by delivering end-to-end logistics solutions that unify what moves by sea, land, and in between.

Company size
10,001+
Company stage
IPO
Headquarters
Copenhagen, Denmark
Founded
1904

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