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Planet Fitness

Low-cost gym franchise, Judgement Free Zone

Fitness Trainer

Fitness & Sports InstructionPosted on Nov 5
Full-timeGreenville, SC, USANo salary listedIn-person

About the Job

Requirements

  • Six to twelve months of customer service experience is preferred.
  • Must be at least 18 years old.
  • Must be willing to become CPR/AED certified; training is provided by Planet Fitness.
  • A nationally certified training certificate is required.
  • Basic computer proficiency is required.
  • Must be able to stand and move throughout the club, communicate in person or by phone, lift up to 75 pounds, and bend and twist as needed.
  • Must be able to work around toxic chemicals and frequently clean and sanitize equipment and facilities.
  • Must follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors, and work safely.

Responsibilities

  • Operate the Planet Fitness group fitness program (PE@PF).
  • Create a class schedule for members, including Orientation and DYOP (Develop Your Own Program).
  • Engage with members on the club floor about their fitness goals, instruct them in safe equipment use, and provide support as needed.
  • Connect with members on the club floor, offer assistance, support their fitness journeys, and uphold club policies.
  • Conduct comprehensive walks of fitness areas, promptly addressing issues to ensure a positive member experience.
  • Call and tour prospective members, assess their membership needs, and offer Trainer services.
  • Greet members and guests as they enter and exit the club, assisting with questions or concerns during check-in.
  • Answer phones courteously and assist callers with inquiries.
  • Clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and assigned areas.
  • Keep restrooms clean, sanitized, stocked, and clutter-free according to the routine cleaning schedule.

Desired Qualifications

  • Six to twelve months of experience in a customer service environment.

About the Company

Planet Fitness

Low-cost gym franchise, Judgement Free Zone

Planet Fitness runs and licenses a network of fitness centers that offer low-cost memberships and a Judgement Free Zone to attract first-time and casual exercisers. Members access cardio and circuit-training equipment in a non-intimidating environment, with monthly fees starting around $10. Revenue comes from franchise royalties and fees, corporate-owned gyms, and equipment sales to franchisees. The goal is to make fitness affordable and accessible to a broad population, using franchising to enable rapid, nationwide growth.

Company size
10,001+
Company stage
IPO
Headquarters
Hampton, NH
Founded
1992

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