Maintenance Technician

Location: Los Angeles, CA

Salary: $28.85 - $36.06 per hour, non exempt

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Department Summary

The Los Angeles Supportive Housing LASH/NSP program manages Brilliant Corners owned or sponsored homes and apartments. We take a “Housing First” approach to homelessness by providing functional and affordable housing to facilitate healing and self-improvement. We endeavor to meet residents “where they are at” and walk the delicate line between the rights of individuals versus the rights of others, by providing affordable housing along with services to permanently break the cycle of homelessness. Our residents come to us often with substance abuse, mental illness, complex co-occurring disorders or have experienced years and sometimes decades of homelessness. Our homes meet the unique needs of formerly homeless men, women, and families. Our model is designed for program management staff to collaborate with supportive services staff to reach the common goal of resident housing stability. In addition, we work closely with the Brilliant Corners Property Related Tenant Services team, and other community service agencies to provide as much support as possible to ensure residents maintain permanent housing. The portfolio currently includes 16 properties under WBHC Los Angeles Supportive Housing (LASH) and Ramsgate Supportive Housing (RSH) with other multi-family affordable building projects in the works.

Position Summary

The Maintenance Technician provides maintenance services for two Brilliant Corners’ programs. LA Supportive Housing Program is a 56 unit scattered site program located on 15 properties in SE Los Angeles. Ramsgate Supportive Housing is a 6 unit apartment building for formerly homeless individuals. The Maintenance Technician works directly with our Property Management Team, residents, Property Related Tenant Services team, partners and vendors to ensure each property is maintained according to Brilliant Corners’ and funders’ standards. Must have a flexible approach to carrying out job responsibilities, be a good problem solver, and enjoy providing great customer service that benefits a diverse population of people needing special housing supports. This position requires occasional response to afterhours emergencies.

Position Responsibilities

• Perform skilled and semi-skilled carpentry and maintenance activities depending upon area of assignment, including performing trade activities such as HVAC, plumbing, appliance repair, electrical, painting, framing, and preventative maintenance tasks.
• Respond to work order requests promptly and professionally. Diagnose problems and determine the most cost-effective method of repairing items generated through work orders.
• Respond to emergency repair work providing either temporary or long-term repairs as the situation dictates. Complete preventative maintenance assignments and unscheduled maintenance repairs as needed. Completing preventative maintenance task will be required for each property on a monthly basis.
• Monitor and report on potential life-safety hazards or concerns. Monitor the overall condition of the homes and landscaping and make recommendations for repair projects intended to enhance the property or to prolong the useful life of building systems, appliances, finish materials, etc.
• Take appropriate safety precautions in the performance of all maintenance projects. Inspect reported malfunctions, make repairs, and escalate more complex repairs to the Property Manager or designated vendor. Submit completed work orders, reports (such as expenses) and timesheets timely.
• Daily calendar updates are required to show day to day activities throughout scheduled shift hours.
• Conduct pre-inspections for HACLA annual inspections.
• Miscellaneous duties as assigned.

Professional Experience

• Certificate in HVAC highly desirable 

Knowledge, Skills, and Abilities

• Knowledge of general maintenance systems, processes and methods
• Working knowledge of tools, appliances and devices
• Manual dexterity and problem-solving skills
• Basic carpentry, dry wall repair and plumbing skills required
• Adequate English language skills to troubleshoot problems by phone, to read product instructions and safety precautions, and to verbally explain how something works to tenants
• Careful attention to detail to avoid re-work
• Strong time-management skills for efficient scheduling and optimum productivity
• Ability to prioritize critical work related to the health and safety of our residents
• Ability to work independently and as a member of project teams
• Proficiency in using a cell phone to receive email, texts, and calls. Proficiency in using basic software to complete reports
• Valid California Driver’s License, and good driving record

Core Competencies

Perseverance: Diligently works to resolve issues, maintaining a positive mindset despite challenges. Efficiently completes work safely through strong time-management, prioritization and collaboration

Problem Solving: Uses critical thinking to creatively investigate issues from diverse perspectives. Makes evidence-based recommendations addressing short and long-term needs

Functional/Technical Skills: Possesses the functional and technical knowledge and skills to do the job at a high level of accomplishment

Organizational Values

Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.

Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.

Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. Physical ability to manipulate hands, fingers, and wrists to handle, feel, grasp, or operate hand/power tools, parts, controls, and equipment. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 50 pounds safely. Any weight over 50 (Fifty) pounds requires assistance from another employee or dolly. Mental acuity for analytical reasoning and document interpretation. Hazards – Exposure to traffic, dust, dirt, heights, noise, fumes, from oil, gas, paint, power tools and cleaning solvents with proper use of Personal Protective Equipment (PPE).

Labor Union

This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement.

Salary range for this position is $28.85 - $31.25 per hour. This position is being offered at $28.85 - $36.06 per hour.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. We will consider for employment qualified applicants with arrest and conviction records.

• Health Care Plan (Medical, Dental, & Vision)
• Retirement Plan (With 5% Match)
• Life Insurance (Basic, Voluntary and AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources