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Kognitiv

Post-go-live Workday consulting and support

Workday Senior/Principal Consultant-Benefits

Implementation & Technical Account ManagementUpdated on Nov 12
Full-timeRemote in IndiaNo salary listed

About the Job

Requirements

  • At least 4 years of experience leading and deploying Workday implementations, supporting Workday post-production or AMS services, or working as a Workday client.
  • Deep knowledge of Workday Core HCM, Security, and Reporting, plus at least one additional Workday module: Advanced Compensation, Payroll, Recruiting, Talent, Time Tracking, Absence, Learning, Benefits, Prism, or BIRT.
  • Ability to lead medium-to-large projects through the full lifecycle in areas of expertise, including scoping and planning, discovery, design, testing, and go-live.
  • Ability to engage effectively on multiple parallel projects of varying sizes in supporting and leadership roles.
  • Ability to prioritize and organize work to meet timeliness and quality standards without supervision, and manage timelines, deadlines, and goals.
  • Demonstrated commitment to delivery excellence and client satisfaction, with the ability to understand client needs and build relationships.
  • Strong verbal and written communication skills, including clear communication with customers and colleagues in a remote working environment.
  • Strong consulting skills and the ability to influence a wide variety of audiences and guide client and internal discussions toward timely agreement on solutions.
  • Willingness and ability to mentor and/or manage other consultants.
  • Ability to work in a fast-paced environment and adapt to frequent change.
  • Advanced Microsoft Excel skills.
  • Ability to meet travel requirements of less than 5% annually.

Responsibilities

  • Implement and configure Workday solutions for global customers, including designing, configuring, testing, and deploying business requirements across multiple Workday HCM modules while adapting to changing client needs.
  • Conduct client working sessions to gather, understand, and analyze business requirements; assess client needs; recommend solutions or alternatives; advise on best practices; identify process improvements; and implement system enhancements.
  • Lead, consult, execute, and prioritize conflicting demands across medium-to-high-complexity projects and multiple concurrent clients without supervision in areas of expertise.
  • Discuss and articulate lessons learned from previous client work, Workday best practices, and Kognitiv's point of view; ensure customers understand and use Kognitiv and Workday best practices.
  • Manage project scope, quality, and timelines in areas of expertise; guide, instruct, direct, and coach team members; and review their work as needed to ensure quality.
  • Research problems, identify root causes, and present or implement corrective measures for clients; seek team feedback on alternative solutions.
  • Contribute to the organization's knowledge-management repository through Q&A, documented deliverables, Workday knowledge-sharing sessions, and regular sharing of best practices.
  • Mentor and coach less experienced team members.
  • Suggest new approaches to deploy Workday efficiently and effectively.
  • Develop an intermediate understanding of touchpoints, dependencies, and integrations across different Workday areas.
  • Meet role-specific key performance indicators, including utilization targets, service-level agreements, and customer-satisfaction scores.
  • Demonstrate the company's 'act like an owner' core value in all aspects of work.

About the Company

Kognitiv

Post-go-live Workday consulting and support

Kognitiv provides simplified Workday consulting and post-go-live support. After a Workday implementation, many partners move on, leaving clients with maintenance and enhancements issues. Kognitiv addresses this by offering on-demand Workday expertise without long-term contracts, complex rate cards, or minimum spend requirements. Clients pay only for what they need, when they need it, for tasks such as rolling out new features, handling system updates, or adding new divisions, with the ability to quickly scale the team as workload demands. The company’s goal is to help clients maintain, optimize, and expand their Workday system over time, ensuring continuous value and smoother use of the Workday ecosystem.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Newton, MA
Founded
2016

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