Full-Time

Field Service Representative

Mechanical

ALTEN Technology

ALTEN Technology

501-1,000 employees

Full-service engineering services for high-tech

Compensation Overview

$30 - $45/hr

+ Overtime

Company Historically Provides H1B Sponsorship

Boise, ID, USA

In Person

The role can be based anywhere in the United States and requires approximately 75% travel, including throughout North America and internationally.

Bachelor's

Category
General Maintenance & Repair (1)
Required Skills
Welding
CAD
PLC

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Requirements
  • A Bachelor's Degree or College Diploma with a minimum of 5 years of experience in the water treatment field.
  • Strong focus on customer relationships and the ability to balance customer and company-team needs.
  • Knowledge of, or demonstrated ability to learn, equipment and process startup related to water treatment products and systems, including reverse osmosis/electrodeionization, ion exchange, and thermal technologies.
  • Demonstrated ability to work independently and remotely with project teams.
  • Basic water treatment chemistry knowledge and the ability to communicate that information to others.
  • Knowledge of structural, mechanical, hydraulic, electrical, piping, welding, and civil notation specifics.
  • Strong oral and written communication skills.
  • A valid passport.
  • Ability to travel extensively, approximately 70-80% or 250 days per year, throughout North America and internationally.
  • A valid driver's license.
  • Ability to apply mathematical operations to water treatment chemistry calculations, test reliability and validity, budget analysis, and monitoring time-and-material contract costs.
  • Ability to resolve alignment issues and calculate plumb adjustment figures using plane geometry and chemistry formulas.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, improve operations, and determine whether design work will function.
  • Ability to perform programmable logic controller and human-machine interface activities, including control-system input/output checkout, system networking, program uploads and downloads, ladder logic, function blocks, code troubleshooting, and writing simple logic.
Responsibilities
  • Commission water treatment plants by ensuring process equipment and control systems perform according to specifications.
  • Act as the construction liaison between design engineering and construction during water treatment plant erection.
  • Provide technical instruction and assistance to customer representatives on installation, operation, calibration, repair, and maintenance at customer sites.
  • Manage the activities of outside vendors and suppliers, ensuring services and supplies meet project specifications and performance requirements.
  • Develop standard operating procedures and log sheets to document and monitor equipment operation.
  • Develop and execute commissioning schedules and performance plans.
  • Develop and execute classroom and hands-on training on process-equipment operation and maintenance.
  • Participate in model reviews, engineering design meetings, and safety-in-design reviews to ensure process equipment is accessible, maintainable, and operable.
  • Perform control-system factory acceptance tests with clients and client-designated representatives.
  • Perform aftermarket services, including site inspections, equipment inspections, and operator training.
  • Maintain a strong safety focus so executed work reflects technical requirements and company safety standards.
  • Prepare timely and accurate technical reports for customer records and future outage reference.
Desired Qualifications
  • Experience in commissioning, construction, or services.
  • A Bachelor's Degree in Engineering or equivalent from an accredited university or college.
  • Hands-on mechanical experience, including reading and interpreting drawings, particularly with water treatment equipment such as pumps, valves, instrumentation, relief valves, regulators, and pneumatic systems.
  • Ability to plan multiple priorities and focus on the most important ones.
  • Ability to adapt quickly to new problems, clients, and situations.
  • Training in lockout/tagout procedures.
  • Operating experience with water treatment equipment, including reverse osmosis systems, ion exchange systems, hot water loops, and electrodeionization.

ALTEN Technology provides engineering services to help clients design and develop advanced technology products. It works by offering a range of engineering capabilities, including agile software development, custom software solutions, and integration of commercial and open-source software to cut costs. This collaborative model supports projects across high-impact sectors like aerospace, medical devices, and automotive technology by tailoring solutions to each client’s needs and reducing project risks. The company’s goal is to enable customers to bring innovative products to market more efficiently through flexible, end-to-end engineering services and long-term partnerships.

Company Size

501-1,000

Company Stage

M&A

Total Funding

N/A

Headquarters

Greensboro, North Carolina

Founded

1988

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Simplify Jobs

Simplify's Take

What believers are saying

  • ALTEN posted 2025 revenue growth of 9.4% and 10.8% operating margin.
  • ALTEN Technology’s 2026 job board shows 149 openings, signaling active client demand.
  • June 2026 automotive and May 2026 medtech updates show continued product-line expansion.

What critics are saying

  • ALTEN Group reported Q1 2026 revenue down 0.8%, with North America still weak.
  • Automotive consulting faces OEM and Tier-1 layoffs, squeezing project demand and pricing.
  • A prolonged North American slowdown would hit ALTEN Technology’s U.S. footprint and hiring engine.

What makes ALTEN Technology unique

  • ALTEN Technology merged Syncroness on April 1, 2022, unifying U.S. delivery under one brand.
  • Denver’s AS9100 and ITAR-compliant center serves aerospace programs across design, verification, and manufacturing.
  • The company spans aerospace, automotive, and medtech with 149 open roles across U.S. hubs.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Parental Leave

Company News

PR Newswire
Apr 1st, 2022
ALTEN Technology USA and Syncroness Merge to Strengthen US Engineering Service Offerings

/PRNewswire/ -- ALTEN Technology USA Inc. and Syncroness Inc. have merged under the name ALTEN Technology USA Inc. This merger combines decades of...