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ALTEN Technology

Full-service engineering services for high-tech

Field Service Representative

Full-Time
$30 - $45/hr+ Overtime
Senior
Bachelor's, Associate's
Boise, ID, USA
In PersonCan be based anywhere in the US, with approximately 75% travel.
Field ServiceEquipment Field Service
Company Historically Provides H1B Sponsorship

About the job

Requirements
  • A bachelor's degree or college diploma and at least 5 years of experience in the water treatment field.
  • Strong focus on relationships with external and internal customers, balancing customer and company team needs.
  • Knowledge of, or ability to learn, equipment and process startup related to water treatment products and systems, including reverse osmosis/electrodialysis, ion exchange, and thermal technologies.
  • Ability to work independently and remotely with project teams.
  • Basic water treatment chemistry knowledge and ability to communicate that information to others.
  • Knowledge of structural, mechanical, hydraulic, electrical, piping, welding, and civil notation specifics.
  • Strong oral and written communication skills.
  • A valid passport.
  • Ability to travel extensively, approximately 70–80% or 250 days per year, throughout North America and internationally.
  • A valid driver's license.
  • Ability to apply mathematical operations to water treatment chemistry calculations, test reliability and validity, budget analysis, and monitoring time-and-material contract costs.
  • Ability to identify alignment issues and determine plumb adjustment figures using plane geometry and chemistry formulas.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and assess whether a design will work.
  • Ability to perform programmable logic controller/human-machine interface activities, including control-system input/output checkout, system networking, program uploads and downloads, understanding ladder logic and function blocks, troubleshooting code, and writing simple logic.
Responsibilities
  • Commission water treatment plants by ensuring process equipment and control systems perform according to specifications.
  • Act as a construction liaison between design engineering and construction during water treatment plant erection.
  • Provide technical instruction and assistance to customer representatives on installation, operation, calibration, repair, and maintenance at customer sites.
  • Manage outside vendors' and suppliers' activities, ensuring services and supplies meet project specifications and performance requirements.
  • Develop standard operating procedures and log sheets to document and monitor equipment operation.
  • Develop and execute commissioning schedules and performance plans.
  • Develop and deliver classroom and hands-on training on the operation and maintenance of process equipment.
  • Participate in model reviews, engineering design meetings, and safety-in-design reviews to ensure process equipment is accessible, maintainable, and operable.
  • Perform control-system factory acceptance tests with clients and client-designated representatives.
  • Perform after-market services, including site inspections, equipment inspections, and operator training.
  • Maintain a strong safety mindset and ensure executed work reflects technical requirements and company safety standards.
  • Prepare timely and accurate technical reports for customer records and future outage reference.
Desired Qualifications
  • Experience in commissioning, construction, or services.
  • A bachelor's degree in engineering or equivalent education from an accredited university or college.
  • Hands-on mechanical experience and knowledge, including reading and interpreting drawings, particularly for water treatment equipment such as pumps, valves, instrumentation, relief valves, regulators, and pneumatic systems.
  • Ability to plan multiple priorities and focus on the most important ones.
  • Ability to adapt quickly to new problems, clients, and situations.
  • Training in lockout/tagout procedures.
  • Operating experience with water treatment equipment, including reverse osmosis systems, ion exchange systems, hot water loops, and electrodeionization.

About the company

ALTEN Technology provides engineering services to help clients design and develop advanced technology products. It works by offering a range of engineering capabilities, including agile software development, custom software solutions, and integration of commercial and open-source software to cut costs. This collaborative model supports projects across high-impact sectors like aerospace, medical devices, and automotive technology by tailoring solutions to each client’s needs and reducing project risks. The company’s goal is to enable customers to bring innovative products to market more efficiently through flexible, end-to-end engineering services and long-term partnerships.

Company Size

501-1,000

Company Stage

M&A

Total Funding

N/A

Headquarters

Greensboro, North Carolina

Founded

1988

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Simplify Jobs

Simplify's Take

What believers are saying

  • Aerospace and defense accelerated in Q1 2026, supporting ALTEN's North America mix.
  • Canada grew 7% in Q1 2026, helped by aerospace and banking.
  • ALTEN USA still maintains 12 active insights articles, signaling ongoing thought-leadership and recruiting.

What critics are saying

  • ALTEN Group's Q1 2026 North America activity fell 5%, with U.S. down 10%.
  • ALTEN's 2026 hiring cooled to 91 postings, while headcount dropped to 408.
  • Automotive and life sciences weakness threatens ALTEN USA's revenue through 2026.

What makes ALTEN Technology unique

  • ALTEN Technology USA spans aerospace, automotive, and medical devices across one engineering platform.
  • ALTEN North America added COO Marcel Klehr in July 2026, tightening regional execution.
  • Syncroness merger under ALTEN Technology gives Detroit and broader U.S. engineering depth.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Paid Parental Leave

Company News

PR Newswire
Apr 1st, 2022
ALTEN Technology USA and Syncroness Merge to Strengthen US Engineering Service Offerings

/PRNewswire/ -- ALTEN Technology USA Inc. and Syncroness Inc. have merged under the name ALTEN Technology USA Inc. This merger combines decades of...