Full-Time

Order Processor

The Soccer Factory

The Soccer Factory

Soccer uniforms and equipment supplier

No salary listed

San Antonio, TX, USA

In Person

Category
Operations & Logistics (1)
Required Skills
Inventory Management
Customer Service
Requirements
  • A high school diploma or equivalent is required.
  • Previous experience in order processing and customer service is preferred.
  • Excellent organizational skills and attention to detail are required.
  • Strong communication and interpersonal skills are required.
  • The ability to work well under pressure and meet deadlines is required.
  • Proficiency in using computers and online ordering platforms is required.
  • The ability to work independently and as part of a team is required.
Responsibilities
  • Receive and process team uniform orders submitted through the online ordering platform.
  • Communicate with customers to clarify order details and resolve issues.
  • Collaborate with vendors and suppliers to ensure timely delivery of uniforms.
  • Monitor inventory levels and order supplies as needed.
  • Maintain accurate records of orders, inventory, and customer information.
  • Provide customer service throughout the ordering process.
  • Meet order processing and delivery deadlines.
  • Continuously improve the ordering process to enhance the customer experience.
Desired Qualifications
  • Previous experience in order processing and customer service.

The Soccer Factory is a soccer apparel and equipment company. The company designs, customizes, and supplies team uniforms, footwear, balls, training gear, fanwear, and related products. It serves clubs, schools, leagues, coaches, players, families, and organizational buyers. Its operating model centers on retail and team-sales operations connected to customization, sourcing, e-commerce, and fulfillment. Teams work across team sales, design, customization, retail, e-commerce, warehouse operations, marketing, and service. The organization combines sporting goods expertise with practical delivery for soccer teams and players.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

San Antonio, Texas

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • The July 2026 team-uniforms page lists Nike, Adidas, and Puma assortments.
  • The August 2026 homepage highlights current Nike launch inventory, including Mercurial Superfly 11.
  • Multiple 2026 pages show active customization tools and team apparel demand across segments.

What critics are saying

  • BBB shows 11 complaints in three years, with 3 closed in the last 12 months.
  • BBB customer reviews average 2.54 stars, signaling persistent service dissatisfaction.
  • Yelp reviews allege missing items and fraud, risking conversion and repeat business.

What makes The Soccer Factory unique

  • The Soccer Factory sells Nike team uniforms, customizable for clubs, schools, and academies.
  • Its Texas footprint spans San Antonio, Tomball, Katy, and San Marcos outlet locations.
  • PRO-fit branding and team pricing create a specialized local soccer retail niche.

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Benefits

Employee Discounts

Performance Bonus

Paid Vacation

Professional Development Budget

Training Programs

Flexible Work Hours