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Kaiser Permanente

Integrated healthcare provider and payer platform

RN Case Manager Liaison Nurse - Inpatient Discharge Planning

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeSeattle, WA, USAIn-person

About the Job

Requirements

  • A minimum of three years of recent registered nurse medical/surgical/ambulatory clinical experience is required.
  • A minimum of two years of registered nurse experience in ambulatory case management, care coordination, or disease management is required.
  • A bachelor's degree is required.
  • A Washington registered nurse license or compact registered nurse license is required at hire.
  • A Case Manager Certificate is required within 36 months of hire.
  • Basic Life Support is required at hire.
  • Demonstrated effective independent nursing judgment and skills, including the use of evidence-based clinical decision-making criteria.
  • Knowledge of chronic disease management, the nursing process, and collaborative care planning.
  • Demonstrated skill and experience collaborating effectively with care team members.

Responsibilities

  • Assess patients referred for case management to determine physical, mental, financial, and psychosocial status using comprehensive standardized criteria to identify existing and potential needs.
  • Develop patient-centered case management plans based on assessments, including patient goals, objectives, outcomes, and specific short- and long-term time frames.
  • Evaluate designated caregivers’ ability and availability to provide patient support.
  • Coordinate and implement interventions using evidence-based guidelines, and recommend additional services to the primary care provider as determined by the case management plan.
  • Assess progress against original goals, continuously update needed services, maintain ongoing communication with patients, families, and the care team, advocate for patient care needs, and document patient responses to case management interventions.
  • Collaborate with health care professionals regarding the plan of care, variances in implementation, and achieved or expected outcomes.
  • Monitor and evaluate short- and long-term patient responses to therapeutic interventions and analyze patterns of variance from clinical information and outcomes.
  • Recommend alternative care settings based on health care needs and appropriate use of health care resources.
  • Document interventions and interactions with patients or caregivers according to KFHPW and Care Management policies and procedures.
  • Participate in measuring the effectiveness of the case management program.
  • Direct and guide the plan of care to provide a seamless continuum of care.
  • Facilitate referrals to home health care, long-term care, hospice, and other care facilities or services as needed.
  • Participate on a limited basis in care conferences to problem-solve for patients with complex care needs.
  • Collect data to evaluate the effects of care coordination on quality outcomes, fiscal parameters, patient satisfaction, and system improvement.
  • Understand and use health plan requirements and patient benefits when making care management decisions.
  • Assist patients in understanding and complying with their medical treatment plans.
  • Support patient education and activation by referring patients to chronic illness classes, group visits, or community resources.

Desired Qualifications

  • A minimum of two years of registered nurse experience in utilization review, ambulatory case management, care coordination, or disease management is preferred.
  • A Bachelor of Science in Nursing is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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