PRISM+

Direct-to-consumer high-performance home electronics

Digital Door Lock Technician

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeSingaporeIn-person

About the Job

Requirements

Ability to diagnose and troubleshoot mechanical and electrical issues.
Ability to read and interpret technical manuals and diagrams.
Flexibility to work a full-time schedule, including weekend and evening shifts.
Possession of a valid Class 3 driver's license and access to an automobile.
Willingness to fulfill urgent and ad hoc appointments to ensure customer satisfaction.

Responsibilities

Travel to customers' homes to install and troubleshoot smart lock products.
Provide product training to customers and test lock functionality after installation.
Follow a daily schedule to complete installation tasks efficiently and on time.
Maintain a positive and professional attitude while interacting with customers.
Ensure that locks are installed or repaired to meet company standards and specifications.
Document and report installation, repair, and maintenance activities accurately.
Maintain and replenish equipment and spares for daily operational needs.
Maintain the company vehicle.
Complete other ad hoc tasks assigned by the company.

Desired Qualifications

At least 2 years of experience in electrical work, carpentry, or lock installations.

Digital Door Lock Technician

PRISM+ · Singapore, Singapore · Full-time · Posted 2025-10-27

Workplace: on_site

Department: Operations SG

Description

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a skilled Smart Lock Installer/Technician to join our team. As a Smart Lock Installer/Technician, you will be responsible for installing, troubleshooting, and maintaining our smart lock products to ensure optimal performance and customer satisfaction. You will work closely with the Customer Service Team, Product Team, and Operations Team to provide top-notch service to our clients.

Responsibilities

Travel to customers’ homes to install and troubleshoot smart lock products.
Provide product training to customers and test lock functionality after installation.
Follow a daily schedule to complete installation tasks efficiently and on time.
Maintain a positive and professional attitude while interacting with customers.
Ensure that locks are installed or repaired to meet company standards and specifications.
Document and report installation, repair, and maintenance activities accurately.
Maintain and replenish equipment and spares for daily operation needs
Upkeep of Company vehicle
Any other ad-hoc tasks assigned by the Company

Requirements

Ability to diagnose and troubleshoot mechanical and electrical issues
Read and interpret technical manuals and diagrams
Flexibility with full-time schedule, including shift assignments on weekends and evenings.
Possession of a valid Class 3 driver’s license and access to an automobile.
At least 2 years of experience in electrical work, carpentry, or lock installations preferred.
Willingness to fulfill urgent and ad-hoc appointments to ensure customer satisfaction.

Benefits

Annual outpatient benefit, including dental and optical coverage.
Birthday leave.
Health insurance.
Performance bonus.
Opportunities for professional development and growth.

Apply

Apply at PRISM+

About the Company

PRISM+

Direct-to-consumer high-performance home electronics

PRISM+ is a Singapore-based provider of high-performance home electronics and smart appliances. It sells a range of products including 4K Google TVs, Dolby Atmos soundbars, gaming and productivity monitors, smart air conditioners, and ceiling fans through a direct-to-consumer online platform and select retail partners. Its devices are designed for the Singaporean market, with emphasis on quality, reliability, and attractive designs, often offered with promotions and financing to improve affordability. The company differentiates itself with strong local roots and a track record of customer trust, demonstrated by tens of thousands of five-star reviews from hundreds of thousands of users. PRISM+ aims to deliver premium, easy-to-use home tech that fits modern Singaporean homes, through direct sales and partnerships while expanding access to its products.

Company size: 201-500
Company stage: Early VC
Total funding: $31.9M
Headquarters: Singapore, Singapore
Founded: 2017

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