Junior Consultant (Sales & Operations Support Specialist)

Job Description

ProSidian Consulting seeks Junior Consultant  (Sales & Operations Support Specialist) for our Consulting practice to join us in our Charlotte, NC office.  This role is key to supporting the timely execution of business operations, revenue-generating, and client engagement activities.  Junior Consultants (Sales & Operations Support Specialists) with ProSidian Consulting have a BA or equivalent qualification and 3-5 years of experience.  This includes researching and documenting possible business opportunities, modifying and managing our proposal development process, and communicating the status of these activities with the appropriate stakeholders.

This position will participate in identifying solutions to important client challenges / opportunities, support the production of results for engagement team deliverables and internal firm initiatives, drive change and impact client outcomes.  In this position, you will use your skills to participate in all phases of the business development and management process.  Reporting directly to the Managing Principal, you will be integral to the development and management of the firm and share revenues with potential equity stake based on future successes for strategic five (5) year goals and objectives.

Although daily activities may change and evolve, the following represent the initial primary areas of activity: 45% Internal Operations Focus, 45% Business Dev Initiatives, and 10% Client Service.  Other responsibilities include, but are not limited to, working with other consultant practices and company business units, interfacing with contract On-Demand resources, and working with other Engagement Team Members (new employees, fellows, contractors, and collaborating partners) to develop or support business opportunities. 

• Industry Focus: Strategically diversified management and operations consulting services offered by ProSidian Consulting for Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, and Federal and State Government Agencies.

Junior Consultants also help clients identify, define operational issues, then develop and implement strategies to improve organizational effectiveness and achieve positive results.  This role will be provided a rare opportunity to learn the business by being vertically integrated in all operations such as market sector research, business development, client interface and support, and engagement delivery for work in Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital.  The ideal candidate is energetic, willing to learn, and seeks experience beyond entry level in Management Consulting.

In this visible position, you will use your skills to participate in all phases of the business development and client management processes.  Reporting directly to the Managing Principal, you will be integral to the development and management of selected key projects.

• Functions: Management, Consulting, Operations, Information Technology, Strategy/Planning, Project Management 
• Industries: Manufacturing, Banking & Financial Services, Consumer Products & Retail, Energy & Utilities, Federal State, & Local Government Agencies
• Key Words:  Management, Business Process, Manager, Proposal Development, Operations, Procurement, Research, Research, Technology, Consulting
• Career Level: Entry Level - % of travel Varies (Possibly International Travel So Get Passport)
• Your Reward:  In return for your accomplishments, ProSidian Consulting offers an opportunity to work with colleagues that share the same passion and motivation for success.  If you excel in a fast-paced environment and are looking to jumpstart your career, this could be the position for you!  We offer a generous compensation plan, support for health and dental benefits, and an environment where you will receive the support to be an integral part of something extraordinary!

Qualifications

HIRING EXPECTATIONS:  The candidate must demonstrate a willingness to learn, a comfort with consulting as an industry and abstract thoughts and capable of handling a constantly changing environment where work may be strategic and tactical within a small growing firm.  Work can translate to a broad experience base in many industries.

MINIMUM REQUIREMENTS:

The candidate must demonstrate a willingness to learn, a comfort with consulting as an industry and abstract thoughts and capable of handling a constantly changing environment where work may be strategic and tactical within a small growing firm.  1-3 years’ experience in specific field/position/industry (Recent college graduates welcome - will provide training) Bachelor’s degree from an accredited college/university in an appropriate field preferred.  Working knowledge of basic business processes, Microsoft Office Tools, and an understanding and comfort with new technology tools.  Reports to the Firm executive team, including the Managing Principal; will interact with Firm clients, business partners, and other external contacts; does not have any direct reports.  Work can translate to a broad experience base in many industries.  The right attitude, willingness to learn, interest in management consulting and comfort in dynamic and sometimes ambiguous environment.

PROFICIENCY IN MICROSOFT EXCEL, POWERPOINT, WORD NOT NEGOTIABLE

• Proven effective written and oral communication skills
• Highly organized and able to multi-task
• Able to work in a deadline driven environment and produce accurate results
• Excellent problem solver and detail oriented
• Willing and eager to learn and take on challenges
• Critical thinking, problem solving
• Ability to remain focused in a fast-paced environment
• If out of college for more than 3 years the ideal applicant will have current exp. in business operations.
• Ability to present self professionally and intelligently to prospects/members
• Well established organization, multitasking and prioritization skills
• Superior interpersonal skills
• Demonstrated initiative and resourcefulness
• Superior judgment
• Knowledge of CRM Tools is a plus
• Graduated with exceptional performance in undergraduate/graduate academics

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KEY EXPECTATIONS (A):  Junior Consultants shall apply strategic thinking, business writing, problem-solving ability and interpersonal skills to assist multivariate initiatives to include sales support, the pursuit of business outcomes, thought leadership, and business operations.  The Junior Consultant works directly with the ProSidian Managing Principal, Engagement Teams, Practice Area Leaders, Contractors, and other Collaborating Partners to support our go to market strategy, which provides strategically diversified business and technical services for consulting clients.  Responsible for providing support to functional areas of Management & Business Consulting including, program support, market area research, proposal writing, project team support/participation general administration duties, operations support, and all other duties as assigned.  The position is critical to ensure efficient operation and growth of the firm and will be given training and exposure to all aspects of the firm, the consulting industry, and client functions.

• Support and Manage our sales process
• Work under tight deadlines and adeptly manage multiple tasks and shifting priorities
• Manage criteria for selecting and pursuing potential opportunities
• Collect proposal information from stakeholders and assimilate the data into an established process for managing, executing and fulfilling proposal requests.
• Continually evaluate and improve the system for managing leads and proposals.  Assure all proposal components are assembled and disseminated to stakeholders in a deadline-driven environment.
• Manage company marketing activities under direction of Managing Principal and Practice Leadership Team, including website, branding, and promotional materials
• Maintain an organized work flow and track each stage of assigned projects through to completion
• Interact with clients to assure customer satisfaction
• Ensure and enhance ProSidian Consulting policies and procedures.
• Support research and participate in building internal/external relationships with current and future clients and targets through exceptional problem solving, ownership and follow-through.
• Support efforts and participate in the creation of Thought Leadership for firm initiatives and key go to market topics.
• Special Projects as assigned.

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KEY EXPECTATIONS (B):

• Ensure compliance with Federal, State and local laws, as well as, ProSidian Consulting policies and procedures.
• Set-up/ Support new accounts for billing, and manage the process for consultant and contractor payments where required.
• Analyze problems, identify alternative solutions and project consequences of proposed actions, and implement recommendations in support of goals.
• Establish and maintain effective working relationships and communicate clearly and concisely, both orally and in writing.
• Execute on prospecting/lead-generation activities within Sales Executive territories
• Assist in the preparation and distribution of materials for prospect interactions by researching and collecting background information on institutions as well as potential opportunities
• Support Practice leaders to coordinate marketing initiatives, including regular cadence of business development campaigns
• Schedule introductory meetings with client prospects and attend in conjunction with Practice leaders on client meetings
• Provide any other assistance necessary in support of Sales Executive operations/pipeline management

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WE SEEK TO BUILD/DEVELOP THE FOLLOWING SOUGHT AFTER SKILLS:

• Full Suite of MS Office expertise
• Excellent written and oral communication skills
• Leadership:  Maintains a positive, achievement - oriented attitude and influences others to do the same.  Demonstrates high ethical standards, personal integrity, and team leadership.
• Communication Skills:  Speaks and writes clearly and with sensitivity to diversity of audiences.  Interacts effectively at various levels and with both internal and external customers.  Can represents self and firm in a positive and professional manner. - Building Teamwork:  Develops effective working relationships with peers, supervisors, and managers within and across organizational lines.
• Building Teamwork:  Develops effective working relationships with peers, supervisors, and managers within and across organizational lines.
• Adaptability:  Ability to perform multiple tasks and prioritize. Deals effectively with ambiguity, stress, and uncertainty.  Able to comply with direction but also stand firm or offer changes when necessary, and recognizes the need and place for both attitudes.
• Management of Resources: Recognizes the need for bringing groups of people together to share knowledge.  Reacts to new obstacles by bringing appropriate people and tools to bear.
• Development of People: Constantly seeks to improve level of knowledge and ability. Inspires teammates and coworkers to strive for continuous improvements as well.

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JOB LOCATION:  The client location and the location of services is expected to be located in Charlotte

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RELOCATION: No relocation provided.  This opportunity is located in Charlotte NC with possible future needs in Washington DC

Additional Information

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – the ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in the decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – the ability to manage projects and actions, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS:  Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Paid time Off (PTO) – Vacation:  Basic Paid Vacation – Ten (10) Days (80 Hrs.) used for personal accrued leave used for vacation, personal leave, bereavement, and religious observance, etc.
• Paid time Off (PTO) – Sick Leave:  Paid Sick Days – Three (03) Days (24 Hrs.) used for health-related purposes
• Paid time Off (PTO) – Holidays: 10 Federal Government Holidays in accordance with ProSidian's Holiday Schedule.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to USD $4K for all referrals employed for 90 days for candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability

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ADDITIONAL INFORMATION - See Below Instructions on The Best Way to Apply.  ProSidian Consulting is an equal opportunity employer and considers qualified applicants foremployment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.  Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS -@- PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

Be sure to place the job reference code in the subject line of your email.  Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.