Inactive

All Accor

Global hotel management, franchising, loyalty program

Night Receptionist

Hotel Guest ServicesPosted on Oct 27

Full-timeChasseneuil-du-Poitou, FranceNo salary listedIn-person

About the Job

Requirements

Experience in a similar role is an advantage.
Proficiency with Opera software or an equivalent system.

Responsibilities

Welcome guests and handle check-in and check-out.
Prepare invoices and process payments while providing service to guests.
Take reservations.
Provide a personalized guest experience.
Promote the property's facilities and improve guests' stays by offering services.
Set up breakfast.
Complete the daily closing process.
Allocate room-cleaning work to room attendants.

Description du poste

Réceptionniste de nuit (H/F), 32 heures par semaine
La première impression est toujours la bonne! En tant que Réceptionniste, vous prenez soin de nos clients depuis leur arrivée jusqu'à leur départ, en vous assurant qu'ils vivent une expérience mémorable.

Votre rôle :
Accueillir les clients, assurer le check-in et check-out, établir la facturation et l'encaissement en garantissant un service exceptionnel, prise de réservation
Proposer une expérience personnalisée pour le client
Promouvoir les équipements de l'établissement, améliorer le séjour des clients en proposant des services

Mise en place du petit-déjeuner

Clôture de journée

Répartir le travail de nettoyage des chambres des femmes de chambre

Qualifications

Votre expérience et vos compétences incluent :
Qualité de service essentielle : une expérience similaire est un plus
Maîtrise du logiciel Opera ou équivalent

Informations supplémentaires

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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