Fusion Technical Platform Administrator

Fusion Technical Platform Administrator

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide.

Chubb launched its third Engineering Center in Thessaloniki in 2022. Our rapidly expanding new Chubb Engineering Center in Greece (CECG) is integrated with the Engineering Centers in India and Mexico to support our global technology needs and digital business transformation, as well as the company's operations in the Europe - Middle East - Africa region operating in 27 countries.

Currently, Chubb is looking for a Fusion Technical Platform Administrator to join our Engineering Centre in Thessaloniki. This is a technical role responsible for the configuration, development, and deployment management of the Fusion Risk Management platform. This individual serves as the technical engine for the Fusion team, focusing on the execution of platform changes, workflow automation, and environment management. Reporting to the Fusion Platform Owner & Administrator, the role ensures that functional requirements are translated into stable technical solutions and moved through the delivery pipeline in a controlled and well-documented manner.

Responsibilities: 

• Perform hands-on technical configuration of the Fusion BCM Salesforce platform, including custom objects, fields, page layouts, record types, validation rules, and platform settings.
• Develop and maintain platform automation using Salesforce Flows and Apex code where applicable, ensuring that technical logic is scalable and follows established best practices.
• Execute environment promotions and deployments across Dev, SIT, and Production using Gearset or change sets, ensuring metadata comparisons and version control are managed for every release.
• Support the technical setup of platform integrations with internal/external systems such as Oracle HCM, ServiceNow, and Sequentra, ensuring data integrity through SFTP and Bulk API transfer mechanisms.
• Administer user access, permission sets, and profile management in alignment with Chubb's security and governance standards.
• Provide technical support during SIT and UAT cycles to ensure configurations and code are stable and ready for business testing.
• Maintain and update technical documentation, including configuration logs, Apex development records, and deployment runbooks.
• Monitor technical platform health and support the resolution of incidents or performance issues in coordination with the Platform Owner.
• Apply sound change management and technology governance practices to ensure all technical delivery remains compliant with Chubb's SDLC and Technical Design Authority requirements.

Qualifications: 

• 3 to 5 years of hands-on Salesforce technical administration and development experience with a focus on platform execution.
• Strong proficiency in Salesforce configuration and automation tools, specifically Salesforce Flows and Apex (classes, triggers, and test classes).
• Salesforce Administrator certifications are a plus; Platform App Builder or Platform Developer I certification is a distinct advantage.
• Experience managing sandbox environments and executing deployments using Gearset, change sets, or equivalent DevOps tooling.
• Familiarity with the Salesforce security model, including roles, profiles, and permission sets.
• Basic understanding of API integrations and SFTP-based data transfer processes.
• Proactive, solutions-oriented mindset with the ability to take technical direction and deliver results independently.
• Excellent technical communication skills with the ability to document and explain platform logic.
• Ability to maintain a flexible schedule to occasionally accommodate overlap with US Eastern Time (EST) business hours for stakeholder meetings and collaborative sessions as required.
• Prior experience in a global, distributed IT team environment is a plus.

Our team makes the difference, every time. For this reason, we offer in return!

We offer explicit, structured career development, a competitive salary package, annual bonus, long term equity incentives, private medical cover, monthly allowance for lunch, generous personal time off, continuous learning experiences, and work in a fun, lively environment with mentoring from our groundbreaking senior mentors.

Integrity. Client Focus. Respect. Excellence. Teamwork

Our core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging.

Diversity & Inclusion

At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.

Many voices, One Chubb!