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TikTok

Short-form video platform with ads

Ecosystem Content Research and Judgment Specialist - Multiple Teams

Risk & ComplianceConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or equivalent experience, with a strong interest in content ecosystems, platform governance, or AI data quality.
  • Proficiency in English as a primary working language and fluency in Mandarin Chinese to review, analyze, and assess Mandarin-language content.
  • At least 1 year of experience in quality assurance, content governance, content judgment or review, quality inspection, strategy, or related fields.
  • Strong content comprehension and the ability to handle non-standard content scenarios without clear-cut answers.
  • Strong command of English, exceptional attention to detail, clarity, and linguistic consistency, and written communication skills focused on precision, clarity, and operational feasibility.
  • A goal-oriented mindset, data-driven thinking, proficiency in using data analysis to identify and uncover problems, and clear logical reasoning.

Responsibilities

  • Participate in quality assurance for key data assets, including AI training data and test sets; discover content issues and conduct policy research and judgment to improve data credibility, judgment consistency, and overall delivery quality.
  • Develop and maintain core standards, ensure effective policy implementation, and stay aligned with the latest policies, product updates, and industry best practices.
  • Build quality evaluation systems and design, produce, and maintain high-quality test sets for calibration, quality assessment, and operational audits, ensuring comprehensive and balanced coverage across scenarios, content types, complex cases, and edge cases.
  • Identify misuse patterns and process vulnerabilities in operations, support arbitration, quality inspection, training, and calibration workflows, and drive measurable improvements in review accuracy, consistency, and operational efficiency.
  • Collaborate across policy, product, engineering, and other teams to ensure standards and solutions are practical and scalable; track core metrics and participate in special projects to improve execution quality and collaboration efficiency.

Desired Qualifications

  • Self-motivation, solution-oriented thinking, and the ability to multitask, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
  • Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
  • Experience collaborating with policy, product, governance, engineering, or training teams.
  • Knowledge of scenario coverage, positive/negative balance, and dataset validation.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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