Full-Time
AI Digitalization Expert
AI Adoption, Digitalization Initiatives
Posted on 10/4/2025
MSX International
1,001-5,000 employees
Automotive dealer performance and repair optimization
No salary listed
Ipswich, UK
Remote
 AI & Machine Learning (3) |
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- Degree in AI / Data Science, Engineering, Business Management, or a related field.
- Demonstrable experience applying AI/ML and digitalization solutions to real-world business problems, ideally within operational, automotive, or mobility industry contexts.
- Strong understanding of business processes in the automotive and mobility sectors, with the ability to translate customer and OEM needs into technical solutions.
- Experience engaging directly with customers and business stakeholders, with the ability to capture requirements and communicate complex technical concepts in business terms.
- Strong communication, problem-solving, and stakeholder management skills.
- Proven ability to deliver projects and translate technical insights into business value.
- Self-starter with the ability to work independently and as part of a dynamic, cross-functional team.
- Act as the AI adoption and Digitalization expert for the VS, contributing to planning and execution of AI and digitalization initiatives.
- Combine automotive and mobility sectors' knowledge with technological exploration to identify, evaluate, and apply AI and digitalization tools (including ML, NLP, CV, RPA, GenAI) to address business opportunities and create value for both current and new projects, in close alignment with the AI & Data Center of Excellence Lead.
- Participate in customer meetings to directly understand business needs, processes, and challenges in the automotive and mobility industries, translating these into effective AI and digitalization solutions.
- Conduct feasibility studies and proof-of-concepts, translating AI and digitalization concepts into actionable business cases.
- Drive project rollouts focused on automation and AI-enabled solutions in operational workflows, collaborating with VS Delivery, IT, and business teams.
- Ensure robust, scalable, interpretable, and responsible AI and digitalization development, following best practices and industry standards.
- Monitor adoption results, propose enhancements, and identify new use cases for continuous improvement.
- Support Global Lean Leaders, VS Lean Experts, and Central Lean Team Experts during Kaizen events, identifying opportunities to introduce improvements and efficiencies through AI and digitalization.
- Proficiency in Python and AI/ML frameworks (e.g., TensorFlow, PyTorch) is a plus.
MSX International partners with automotive OEMs and mobility companies to improve retail operations across dealer performance, repair optimization, and consumer engagement. Its offerings combine services and tools that enhance warranty and repair efficiency, diagnostics and repair enhancement, parts and service performance, and sales/distribution, guided by people, processes, and technology. It differentiates through a 30-year track record in the automotive space and deep industry focus, delivering end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock potential, improve retail results, and shape the future of mobility as a trusted catalyst for retail transformation.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Detroit, Michigan
Founded
2001
Simplify's Take
What believers are saying
- New Southfield HQ leases 67,000 sq ft for 10 years, relocating 200 employees.
- UK HQ moves to Colchester's Knowledge Gateway near key Essex clients.
- Long-term UK presence over 30 years strengthens regional automotive ties.
What critics are saying
- Data breach lawsuit by Federman & Sherwood exposes PII, triggers GDPR fines.
- Frequent HQ shifts from Auburn Hills to Southfield erode employee retention.
- Solera Holdings steals UK/EU clients via Cox Automotive acquisition.
What makes MSX International unique
- MSX International specializes in automotive outsourcing for staffing, engineering, and training.
- Global footprint spans 20 offices across Belgium, Brazil, Czech Republic, and others.
- Employs 6,000 people worldwide supporting automotive OEM aftersales services.
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Benefits
Flexible Work Hours
Remote Work Options
Company News
MSX International moves UK headquarters to Knowledge Gateway.
MSX International Inc. is moving its world headquarters from Auburn Hills, MI, to 22355 W. Eleven Mile Road in Southfield, MI.
Federman & Sherwood investigates MSX International Inc for data breach.