Full-Time
Production Support Lead
Multi-Platform Product Support
Posted on 8/17/2025
qode.world
51-200 employees
AI-powered talent acquisition for tech roles
No salary listed
Noida, Uttar Pradesh, India
In Person
5 days from office, rotational shifts.
 Software Engineering (1) |
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- Must be proficient in Dot Net Core
- Must have experience in bug fixing
- Must be able to work on incidents and resolve them
- Exposure to Gen AI tools is a must
- Must have a technical background to handle production support issues (development + support)
- 7+ years of experience is required
- Lead the identification, analysis, and resolution of production issues across multiple platforms
- Work closely with development, QA, and product teams to facilitate smooth transitions from development to production
- Conduct thorough root cause analyses for recurring issues and implement long-term solutions
- Oversee the monitoring of system performance, analyzing metrics and logs to proactively identify potential issues
- Maintain comprehensive documentation for support procedures, system configurations, and incident resolutions
- Lead and mentor a team of support engineers, fostering a culture of continuous learning and improvement
- Serve as the primary point of contact for escalated production issues, providing timely and clear communication to stakeholders
- Good to have skills: React
- Good to have skills: Node
Qode.world focuses on recruiting specialized tech roles. It uses AI to streamline assessments through customizable AI interviewers and live interviews, and it integrates with LinkedIn to build a talent pool and message candidates. The platform provides data-driven insights from global data points to improve candidate matching. Revenue comes from tailored recruitment services targeting niche and senior positions, aiming to increase hiring efficiency and speed for clients. Compared to competitors, Qode.world emphasizes niche tech expertise, scalable AI interview workflows, and direct candidate communication via LinkedIn, which helps quickly identify qualified candidates from a broad network.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Singapore
Founded
2023
Simplify's Take
What believers are saying
- GenAI talent assessment adoption among Fortune 500 firms grew 40%+ in 2025-2026, expanding TAM.
- Technical recruiting for emerging roles shows 35% YoY demand growth with 90+ day time-to-hire gaps.
- Financial services sector accelerating digital transformation hiring; Qode has existing vertical expertise.
What critics are saying
- LinkedIn API restrictions block access to 500M+ profiles; probability 70-90% within 3-6 months.
- EU AI Act enforcement fines €20M+ for high-risk recruitment AI lacking certified bias audits.
- OpenAI's 2026 recruitment fine-tuning models enable enterprises to build in-house tools at 1/3 cost.
What makes qode.world unique
- AI-powered sourcing accesses 500M+ global profiles with precision ranking and automated outreach sequences.
- Tracy AI interviewer conducts structured, bias-free assessments in 30+ languages with integrity monitoring.
- Unified platform consolidates sourcing, ATS, interviews, and hiring decisions in single enterprise environment.
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Benefits
Hybrid Work Options