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Takeaway.com

Senior Device Management Engineer

System AdministrationPosted on Nov 12
Full-timeUnited KingdomNo salary listedIn-person

About the Job

Requirements

  • Experience leading and maintaining core identity systems, including Okta and Azure AD (Entra ID), and deploying Platform SSO, passwordless authentication, and device trust (e.g., Okta Device Access, FastPass, or equivalent).
  • Expert knowledge of Windows, macOS, and ChromeOS and their upgrade paths, and experience owning software, OS, and patch deployments, including Apple declarative software update management and Windows update rings.
  • Knowledge of Jamf, Microsoft Intune, Google Device Management, and Chrome Enterprise, with an understanding of Apple declarative device management and zero-touch enrolment for Apple and Windows devices.
  • Experience with DevOps and GitOps methodologies and a proven track record of delivering projects as code, using Infrastructure as Code tools such as Terraform, Git-based workflows, and platform APIs (Jamf, Microsoft Graph).
  • Knowledge of scripting languages including PowerShell, Bash, Python, and Terraform.
  • Understanding of core infrastructure components such as PKI and certificate-based authentication (e.g., SCEP).
  • Hands-on experience using AI and Agentic AI, such as AI coding assistants, MCP-connected tooling, and automated workflows, to improve end user experience, accelerate engineering work, and automate device operations, applying it safely within security and compliance guardrails.
  • Experience leading technical projects and deployments, using fleet telemetry and reporting to measure device health, compliance, and user experience, and managing relationships with external suppliers and hardware manufacturers.
  • Experience mentoring and coaching colleagues and fostering working relationships between teams in a complex organisational environment.
  • Ability to respond to real-world security scenarios such as bugs or malware and develop fixes in real time.

Responsibilities

  • Lead delivery of the Workplace Technology roadmap and holistic device strategy, working with engineers, team leads, and technology managers across Workplace Technology and Enterprise IT on processes and objectives.
  • Drive device management as code by defining configuration, policy, and application deployment in version-controlled repositories and releasing changes through peer review and automated pipelines.
  • Lead design and rollout of identity-led device access, including Platform SSO, passwordless sign-in, and device trust with Okta, Entra ID, and MDM platforms.
  • Own zero-touch provisioning across macOS, Windows, and ChromeOS, and lead migration to declarative management on Apple platforms while keeping the device estate ready for new OS releases.
  • Lead hardware profiling and build testing in line with corporate policies, and manage relationships with external suppliers and hardware manufacturers.
  • Champion the AI-first approach in Workplace Technology by identifying and delivering opportunities to use AI and agentic tooling for device provisioning, support, patching, compliance, and reporting, and coach the team in day-to-day use of AI tools.
  • Lead integration and introduction of new technologies into the business, following internal processes.
  • Identify process and policy weaknesses and drive improvements, using fleet telemetry and automation to find and fix issues before users notice them.
  • Own device compliance, security policies, and configurations.
  • Mentor peers and act as a technical escalation point.
  • Plan and deliver technical roadmap objectives, supporting and challenging peers through sufficient working knowledge across relevant disciplines.

Desired Qualifications

  • Jamf 300 or higher is desired.
  • JAMF 400, Microsoft, Okta, HashiCorp Terraform, and CompTIA certifications are noted as relevant, although certification is not required.

About the Company

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