Full-Time

Senior Integration Support Engineer

Posted on 8/15/2025

Cedar

Cedar

501-1,000 employees

Healthcare billing and patient engagement platform

Compensation Overview

$153k - $180k/yr

+ Equity

New York, NY, USA

Hybrid

Category
Software Engineering (1)
Requirements
  • Proficiency in at least one major programming language and a solid foundation in computer science fundamentals.
Responsibilities
  • Lead the investigation and resolution of high-priority, technically complex issues escalated from client-facing teams
  • Partner with Engineering to deliver software fixes, enhancements, and performance improvements on integration and platform surfaces
  • Champion scalable, framework-based integration patterns—ensuring we avoid one-off custom solutions in favor of maintainable, reusable architecture
  • Help operationalize and support Cedar’s integration frameworks, enabling efficient onboarding, consistent data handling, and long-term extensibility across EHRs (e.g., Epic) and other systems
  • Drive post-mortem processes and documentation of systemic issues and their fixes
  • Contribute to technical strategy and tooling improvements that enable faster, more reliable issue resolution
  • Deeply understand Cedar’s integration frameworks, architecture, and EHR connectivity (e.g., Epic), and help scale support for emerging patterns
  • Serve as a calm, reliable presence during high-stakes incidents—leading root cause analysis and driving toward resolution
Desired Qualifications
  • Familiarity with HL7, FHIR, or other healthcare data standards
  • Understanding of Cedar’s platform, or past experience supporting revenue cycle or patient engagement products

Cedar is a healthcare technology platform that helps providers and payers streamline administrative and billing tasks across the patient journey. It manages end-to-end revenue cycle with features like clear bill resolution, real-time insights, easy setup, and flexible payment options, plus personalized patient engagement to boost payments. It differentiates itself by combining end-to-end revenue-cycle management with tailored communications, real-time analytics, and simple implementation to deliver measurable ROI for large health systems. The goal is to help providers exceed financial goals and improve patient satisfaction by making billing and payment smoother and increasing cash collections.

Company Size

501-1,000

Company Stage

Series D

Total Funding

$419.4M

Headquarters

New York City, New York

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Novant Health gained $30M revenue, 90% satisfaction with Cedar Pay.
  • Clients achieve 35% collections increase, 50% A/R days reduction.
  • Sanford Health partnership deploys AI payments to 2.4M rural patients.

What critics are saying

  • Medicaid cuts uninsured 10M by 2034, spike uncompensated care volumes.
  • Patient Payment Solutions captures share with superior EMR integration.
  • Twilio outages halt Kora calls, force costly human staffing reversion.

What makes Cedar unique

  • Cedar Intelligence analyzes 80+ patient attributes across $10B payments.
  • Kora AI voice agent automates billing calls with Twilio integration.
  • Cedar Cover enables direct Medicaid enrollment amid coverage cuts.

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Benefits

Competitive pay & equity

Health benefits

Unlimited PTO

Flexible work style

16 weeks paid parental leave

401k matching

Free lunch & snacks

Game nights & company events

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

2%

2 year growth

2%
PR Newswire
Apr 8th, 2026
Cedar launches AI billing system analysing 80+ patient attributes across $10B in processed payments

Cedar has expanded Cedar Intelligence, its AI-powered decision engine for healthcare billing, with new capabilities designed to personalise patient billing journeys at scale. The company announced the release aims to help providers improve collections, reduce costs, and simplify bill resolution for patients. Cedar Intelligence analyses over 80 patient attributes, drawing on 1.5 billion patient interactions and $10 billion in processed payments. New features include adaptive patient experiences, Bill Navigator for explaining charges, Agent Copilot for support teams, and Kora Outbound for personalised voice calls. The announcement comes as patient satisfaction with healthcare billing remains low, with only 65% of likely payers reporting satisfaction. Cedar has supported over 50 million patients nationwide and processed more than $10 billion in payments to date.

Mednext Healthcare
Mar 24th, 2026
Cedar partners with AthenaOne for improved patient financial experience.

Cedar partners with AthenaOne for improved patient financial experience. Up next. Published on 24 March 2026 Cedar aims to enhance financial interactions for healthcare providers within eight weeks. * Cedar collaborates with AthenaOne to enhance patient financial experiences. * Healthcare practices can see improvements within eight weeks. * The partnership aims to streamline financial interactions for better patient engagement. Cedar is partnering with AthenaOne to enhance the patient financial experience for healthcare providers. This collaboration aims to modernize financial interactions with patients, allowing practices to improve engagement and streamline operations. The initiative offers a significant opportunity for healthcare practices to generate better outcomes in their financial processes. Practices that implement Cedar's solutions alongside AthenaOne's platform can expect to see results in as little as eight weeks. By integrating these systems, healthcare providers will be better equipped to manage patient billing and payments, contributing to a more efficient financial experience. This partnership underscores a growing trend in the healthcare industry focused on optimizing patient interactions. The ability to modernize financial processes is critical as healthcare providers strive to improve patient satisfaction. Cedar's technology seeks to address common pain points in the financial aspects of patient care. These advancements not only benefit healthcare practices but also enhance the overall experience for patients navigating financial responsibilities. You may also like. Services PMI at 53.8 in january 2026, according to ISM report. January sees strong growth in services sector as PMI remains robust. Services... * February 4, 2026 Pharmacelera raises $6M to expand in US and enhance drug discovery platform. Funding will support growth and technological advancements in drug discovery. Pharmacelera has... * February 18, 2026 BD helps scientists advance immunology and cancer research with ai-powered insights and automation. Innovative automation enhances cancer research and immunological studies. AI-powered tools improve research... NUNM receives $1.5 million gift to support campus expansion and future integrative medicine center. Major donation aims to enhance educational opportunities at NUNM. NUNM receives a... * February 28, 2026

Healthcare Dive
Oct 21st, 2025
Medical billing firm Cedar launches Medicaid enrollment tool as cuts loom

Medical billing firm Cedar launches Medicaid enrollment tool as cuts loom. The tool, which aims to help patients enroll in and maintain coverage, comes as healthcare braces for major cuts to the safety-net insurance program. Dive brief: * Medical billing tech firm Cedar launched a tool Monday that aims to help patients enroll in and maintain Medicaid coverage as the healthcare sector braces for major cuts to the safety-net insurance program. * The product, called Cedar Cover, identifies patients who may be eligible for Medicaid, reminds beneficiaries of upcoming eligibility checks, helps them manage care denials and connects them to medication co-pay assistance, the company announced at the HLTH 2025 conference in Las Vegas. * The tool comes months after President Donald Trump signed a massive tax and policy law that includes historic cuts to Medicaid. "This bill is going to directly drive increases in uninsured patient care," Seth Cohen, president of Cedar, said at HLTH. Dive insight: The One Big Beautiful Bill Act strips more than $1 trillion from federal healthcare spending over the next decade, largely through cuts to Medicaid. One of the largest changes included in the law are work requirements, which mandate Medicaid beneficiaries log work, education or volunteer hours to stay enrolled in coverage. The requirements are controversial: While Republicans argue the policy preserves the safety-net program for the most needy, studies show previous experiments by states to enact work mandates removed people from coverage without increasing employment. Eligible people could also be removed because they struggle to navigate the reporting process, opponents say. An additional 10 million people will be uninsured in 2034 due to the law, according to the Congressional Budget Office. That poses new financial challenges for providers, who will likely lose revenue and see uncompensated care costs spike. "This is hugely devastating for providers who no longer have the [...] reimbursement, and, of course, for the patients who cannot cover these losses," Cohen said. Cedar Cover aims to help patients through the Medicaid enrollment process and alert current beneficiaries of upcoming work requirement and eligibility check deadlines. Patients complete an eligibility screen to determine whether they could qualify for assistance, and the tool walks them through enrollment if they appear eligible, a spokesperson told Healthcare Dive. Once they're enrolled in the safety-net program, Cedar uses the approval date to send reminders about work requirements and renewal dates using state-specific data from partner Fortuna Health, a Medicaid navigation platform. The product can also guide patients on how to resolve claims denials and pair them with medication assistance. In conjunction with Cedar's payments platform, the financial assistance tool integrates with major electronic health records, like Epic, a spokesperson said. Nearly a dozen health systems use Cedar Cover, including Novant Health, Baystate Health and the Iowa Clinic, according to a press release.

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Aug 11th, 2025
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PR Newswire
May 14th, 2025
Sanford Health And Cedar Partner To Bring Cutting-Edge Financial Solutions To Rural Care

The nation's largest rural Epic health system selects Cedar to enhance the patient financial experience in America's heartlandNEW YORK, May 14, 2025 /PRNewswire/ -- Cedar, the leading patient financial experience platform for health care providers, today announced a partnership with Sanford Health, the largest rural health system in the United States, serving over 2.4 million patients. By working with Cedar, Sanford Health will deliver a simple, transparent payment experience to patients across its extensive network. "Rural health systems like Sanford Health have shown remarkable ingenuity in serving the unique needs of their populations," said Florian Otto, CEO and Co-Founder of Cedar. "This partnership demonstrates a commitment to addressing the comprehensive needs of rural populations, recognizing that financial health is an integral part of overall patient care. We're thrilled to complement Sanford Health's robust Epic infrastructure with our latest innovation in financial engagement to empower patients and strengthen the health of rural communities."

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