Full-Time
Loss Prevention Officer
Avion Hospitality
Hotel management and advisory services
No salary listed
Grapevine, TX, USA
In Person
 Security & Protective Services (1) |
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- At least one year of loss prevention experience in a full-service hotel is required.
- Hotel experience is required for consideration.
- TABC certification is required.
- CPR certification is required.
- The position requires excellent communication skills and a professional demeanor.
- Issue keys to designated hotel personnel, maintain accurate records, and safeguard the keys according to hotel procedures.
- Identify non-hotel personnel arriving at the employee entrance and verify their purpose for being on the property.
- Inspect employee packages, purses, bags, and similar items as employees enter or leave the property in accordance with hotel policy.
- Ensure after-hours access to secured hotel areas is properly authorized, monitored, and documented according to hotel standards.
- Work cooperatively with outside agencies such as the police.
- Coordinate emergency situations.
- Investigate duress alarms and follow the applicable procedures.
- Patrol the property, check designated points, and document actions according to departmental standards.
- Resolve safety hazards and emergency medical situations.
- Conduct investigations into theft, lost items, noise complaints, assault complaints, food-poisoning complaints, and other guest complaints, and complete reports according to departmental procedures.
- Respond promptly to guest or employee accidents, administer first aid and cardiopulmonary resuscitation according to guidelines, and provide specified information to emergency medical services or medical personnel as required.
- Patrol parking lots and grounds.
Avion Hospitality is a hospitality company providing hotel management, operations, and advisory services for owners and investors. Its work spans property operations, sales and revenue strategy, food and beverage, accounting, human resources, and asset support. The portfolio includes select-service, full-service, and lifestyle hotels across multiple brands and markets. Avion operates in third-party hotel management, running properties on behalf of owners rather than functioning as a consumer hotel brand and connecting property-level guest service with portfolio-level commercial strategy and financial oversight. Brand standards and owner objectives must be translated into property-level execution.
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