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Festival Foods

Wisconsin grocer delivering community-focused service

Online Shopper

Checkout & Customer ServiceUpdated on Nov 5
Part-timeGreen Bay, WI, USANo salary listedIn-person

About the Job

Requirements

  • Strong attention to detail and the ability to work independently.
  • Computer skills and the ability to navigate online ordering platforms.
  • Ability to adapt to changing tasks throughout the shift.
  • Valid liquor license or willingness to obtain one.
  • Ability to work in hot and cold environments.
  • Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day.
  • Ability to bend, kneel, and stand for extended periods.
  • Ability to manually move, lift, carry, push, and pull heavy objects and materials.
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Responsibilities

  • Carefully select products for online grocery guests, following notes and preferences to ensure satisfaction.
  • Organize and stage orders efficiently while maintaining quality and freshness.
  • Offer thoughtful substitutions when needed and communicate updates to guests.
  • Greet guests, retrieve and load their orders, and provide service.
  • Maintain a clean and organized Online Grocery area.
  • Assist guests with inquiries in-store and online.
  • Support the team by taking on additional roles as needed after fulfilling orders.
  • Perform other duties as assigned.

About the Company

Festival Foods

Wisconsin grocer delivering community-focused service

Festival Foods is a Wisconsin-based grocer with 40+ full-service supermarkets. It provides groceries and everyday essentials with a focus on strong customer service and value, supported by extensive associate benefits and programs that aim to empower staff. The stores stock a wide range of products in a traditional grocery format, including fresh departments, household items, and personal care, and they emphasize community involvement in their operations. Unlike many competitors, Festival Foods differentiates itself through its commitment to giving back to Wisconsin communities and treating guests and associates as top priorities. The company’s goal is to serve Wisconsin communities with reliable, friendly service and good value while supporting its employees and local programs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
De Pere, WI
Founded
1946

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