Inside Sales & Enrollment Specialist
About the job
- Two to four years of inside sales or call-center experience, ideally in education, educational technology, or software as a service.
- A high school diploma or equivalent General Educational Development credential is required.
- Ability to close deals while building long-term customer relationships.
- Strong outbound prospecting and lead qualification skills.
- Experience working with Salesforce or a similar customer relationship management system, Microsoft Office, and Google Workspace.
- Reliable internet access and availability for occasional Saturdays and overtime.
- Respond to inbound inquiries by phone, email, chat, and social channels.
- Conduct targeted outreach to families exploring homeschool, independent study, or virtual school options.
- Qualify prospects and convert interest into curriculum purchases or enrollment applications.
- Manage consultation appointments and deliver sessions that build trust and confidence.
- Guide families through the school application process, including registration, payment, document submission, transcript review, and credit transfer.
- Answer questions about placement, graduation pathways, and school policies; provide status updates and explain next steps.
- Coordinate post-enrollment data and identify families who may need additional support.
- Engage school staff to support smooth onboarding and student success.
- Guide families through transitioning to homeschool and choosing curriculum, including following state guidelines and setting up a parent planner.
- Answer questions about courses, time spent homeschooling, and parent support.
- Upsell curriculum plans that include annual membership, books, spiritwear, and other items.
- Document interactions accurately in Salesforce or a similar customer relationship management system.
- Identify patterns and recommend improvements to increase enrollment and customer satisfaction.
- Resolve concerns promptly and follow through with families.
- Execute special projects as assigned.
- Fluency in Spanish is highly preferred.
- Inside sales or call-center experience in education, educational technology, or software as a service is ideal.
- Experience working with and selling to parents is highly preferred.
- Knowledge of Time4Learning curriculum or online student information systems is a plus.
About the company
Cambium Learning Group offers a suite of digital education resources for the PreK-12 market through its brands, including Lexia Learning (adaptive literacy), Learning A-Z (reading and writing resources), ExploreLearning’s Gizmos (math and science simulations), Cambium Assessment (testing), and Time4Learning (homeschool curriculum). Its products are delivered mainly as subscription-based software and content that integrate into classroom workflows for districts, teachers, and students as well as homeschool families. The company differentiates itself with a multi-brand portfolio that targets specific needs—from literacy and core curriculum to assessments and homeschooling—providing data-driven insights and easy-to-use digital tools at scale. Its goal is to help improve student outcomes by offering accessible, scalable resources that can be adopted across diverse learning contexts, pursuing growth through acquisitions and organic development.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Dallas, Texas
Founded
2009
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Simplify's Take
What believers are saying
- July 2026 impact report showed 26 million U.S. students and teachers served.
- Cambium won four 2026 CODiE awards, validating Lexia, ExploreK12, and Time4Learning.
- Lexia Science of Reading Classroom launched in 2026, strengthening literacy leadership.
What critics are saying
- Public schools face budget pressure, and Cambium's district-heavy sales depend on annual renewals.
- The ExploreLearning-Learning A-Z integration risks channel confusion during 2026 brand replatforming.
- Open-source AI tutors and Big Tech classroom suites commoditize Cambium's intervention software by 2027.
What makes Cambium Learning Group unique
- Cambium serves 96% of U.S. school districts, spanning literacy, math, science, and assessment.
- Lexia, Learning A-Z, ExploreK12, and Time4Learning cover classroom, intervention, and homeschool channels.
- The August 2025 ExploreLearning-Learning A-Z combination deepens scale and cross-sell across supplemental learning.
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Benefits
- Home Office Stipend
- Flexible Work Hours