Kenway Consulting

Management and technology consulting services

Client Account Executive - Healthcare & Life Sciences

Strategy & Management ConsultingUpdated on Nov 13

Full-timeChicago, IL, USA$170k - $230k /yr

About the Job

Requirements

At least 8 years of experience leading complex business or technology initiatives.
A bachelor's degree is required.
Proficient understanding of one or more value chains across the healthcare and life sciences ecosystem, including life sciences research and development, medical affairs, and commercialization; provider clinical workflows, revenue cycle management, and patient access; payer member experience, claims processing, care management, and value-based care models; or health-tech and telehealth product development, digital health platforms, and interoperability standards.
Familiarity with industry-standard platforms such as Veeva, Salesforce Health Cloud, Epic, or Cerner, and an understanding of technical nuances in healthcare and life sciences.
Understanding of the regulatory landscape and data integrity requirements, including GxP and HIPAA, needed for project delivery across the healthcare and life sciences ecosystem.
Deep knowledge of core consulting skills, including strategic planning and roadmapping, program governance, risk management, stakeholder management, financial and resource allocation, and change management.
Proven experience leading resources, preferably in a project-based model.
Demonstrated success in client business development, identifying new opportunities, and authoring client proposals and statements of work.
Willingness to travel up to 50%.
Ability to deliver consulting work firsthand while leading, coaching, and enabling broader project teams.
Ability to take accountability for project quality, act proactively to identify and mitigate risks, design solutions and executable plans, communicate effectively with executive stakeholders, adapt to client and project needs, and demonstrate understanding of healthcare and life sciences industry trends, regulations, value chains, business operations, and technical nuances.
Commitment to Kenway’s guiding principles and ability to steward its culture.

Responsibilities

Own end-to-end delivery for client engagements, managing scope, budget, timeline, risks, and quality; take ownership of bookings, minimize variance between bookings and actuals, and manage discrepancies.
Lead complex business and technology initiatives across multiple industries.
Apply industry, business, and technical knowledge to solve client challenges and achieve project objectives.
Drive project teams to deliver high-quality outcomes by coaching and empowering team members.
Lead working sessions, presentations, and executive discussions, communicating complex topics clearly and confidently.
Proactively manage risks, escalations, and resource needs, ensuring alignment with project and account objectives.
Build trusted, long-term relationships with client stakeholders and understand their goals and challenges.
Identify business problems and opportunities, facilitate discussions, and connect clients with Kenway expertise.
Support account-level strategy by contributing to proposals, statements of work, pitches, and revenue forecasts.
Expand and nurture client networks, drive engagement beyond immediate projects, and leverage Kenway deliverables to broaden its footprint and influence.
Develop mastery of client industries, documenting and sharing knowledge to grow Kenway’s expertise.
Coach and mentor team members, preparing talent for future leadership opportunities.
Contribute to initiatives and passion projects that drive Kenway’s growth, culture, and capabilities.
Use Challenger Sale behaviors to advance client outcomes by delivering insights, recommendations, and innovative solutions.

Desired Qualifications

Healthcare or life sciences strategy consulting experience is preferred; a combination of strategy consulting and healthcare or life sciences industry experience will also be considered.
Advanced degrees or certifications in related health, science, or engineering fields are preferred.

About This Position
We are seeking experienced healthcare and life sciences (HLS) management professionals interested in generating strategies and implementation plans that drive a greater future for our clients. As a Client Account Executive at Kenway, you are accountable for the projects, stakeholder relationships, across one or more of our Healthcare and Life Sciences clients. From day one, you’ll lead projects, teams, and solutions that target the latest business and technical challenges companies are facing today.

Client Account Executives at Kenway are responsible for the end-to-end delivery of complex client initiatives and managing scope, budget, risks, and teams to ensure high-quality outcomes while applying deep industry and technical expertise. Client Account Executives are also expected to build trusted client relationships, drive account growth, mentor team members, and contribute to cross-functional initiatives that enhance Kenway’s impact and capabilities.

Within Kenway’s HLS vertical, Client Account Executives are expected to demonstrate, deploy, and deepen proficiency delivering across the healthcare ecosystem, inclusive of life sciences (biopharma, biotech, medtech), health-tech, provider, payer, and related industries.

Core Traits We Are Seeking

Delivery Excellence – Client Account Executives are first and foremost consulting practitioners. Candidates must embrace and demonstrate the ability to deliver exceptional quality firsthand throughout Kenway’s engagements, while leading, coaching, and enabling broader project teams to do the same.
Accountability: Client Account Executives must demonstrate a deep sense of integrity, personal responsibility, and commitment to holding others to the same standards. Client Account Executives are the ultimate point of accountability for the health and quality of all activities within and across their projects.
Tenacity: Under all circumstances, dynamics, and conditions, Client Account Executives are expected to think, behave, and act proactively. Doing so is crucial for preemptively identifying, mitigating, and preventing issues, while proactively driving progress and taking advantage of opportunities.
Design Thinking: In addition to maintaining the integrity of their projects, Client Account Executives are expected to demonstrate creativity, innovation, and intellectual fluidity, flowing between strategic thought leadership, conceptual problem solving, and executional rigor. Client Account Executives must be capable of designing solutions, translating them into executable plans, and flowing between the spectrum of strategy and execution throughout engagements.
Professionalism: Given the complexity, magnitude, visibility, and strategic importance of Kenway’s projects, we consistently interface with a diversity of executive leadership. Client Account Executives are expected to demonstrate executive presence, poise, and cogency in all communications and interactions with client, prospect, and internal stakeholders.
Aptitude: While Kenway possesses deep institutional expertise and proprietary frameworks, no two projects are the same. Client Account Executives are expected to demonstrate curiosity, climb learning curves quickly, and adapt solutions to the uniqueness of each client and project.
Industry Acumen: Client Account Executives within the HLS vertical are expected to demonstrate proficient understanding of industry trends, regulatory landscapes, value chains, business operations, and technical nuances unique to the life sciences and healthcare sectors, while engaging in continuous learning to broaden and deepen their expertise.
Functional Acumen: Client Account Executives must have a sound command of programmatic skills to lead projects, while demonstrating an understanding of Kenway’s full suite of services to design solutions and lead engagements with technical and/or non-technical scope.
Commitment to Kenway’s Guiding Principles: As critical leaders influencing and interfacing with a breadth of internal and external stakeholders, Client Account Executives must steward Kenway’s culture and demonstrate unwavering commitment to our Guiding Principles.

Delivery Excellence
- Own end-to-end delivery for client engagements, managing scope, budget, timeline, risks, and quality, while taking ownership of bookings, minimizing variance between bookings and actuals, and managing discrepancies
- Lead complex business and technology initiatives across multiple industries
- Apply deep industry, business, and technical knowledge to solve client challenges and achieve project objectives
- Drive project teams to deliver high-quality outcomes, coaching, and empowering team members
- Lead working sessions, presentations, and executive discussions, communicating complex topics clearly and confidently
- Proactively manage risks, escalations, and resource needs, ensuring alignment with project and account objectives
Client & Relationship Management
- Build trusted, long-term relationships with client stakeholders, understanding their goals and challenges
- Identify business problems and opportunities, facilitating discussions and connecting clients with Kenway expertise
- Support account-level strategy by contributing to proposals, SOWs, pitches, and revenue forecasts
- Expand and nurture client networks, driving engagement beyond immediate projects, and strategically leverage Kenway deliverables to broaden our footprint and influence
Kenway Impact
- Develop mastery of client industries, documenting and sharing knowledge to grow Kenway’s expertise
- Coach and mentor team members, preparing talent for future leadership opportunities
- Contribute to initiatives and passion projects that drive Kenway’s growth, culture, and capabilities
- Leverage Challenger Sale behaviors to advance client outcomes, delivering insights, recommendations, and innovative solutions

8+ years of experience in leading complex business or technology initiatives
Healthcare or life sciences strategy consulting experience is preferred, but a combination of strategy consulting and healthcare or life sciences industry experience will be considered
Bachelor’s degree, with advanced degrees or certifications in related health, science, or engineering fields preferred
Proficient understanding of one or more of the unique value chains across the HLS ecosystem, including but not limited to the following:
- Life Sciences: R&D, Medical Affairs, Commercialization
- Provider: Clinical workflows, revenue cycle management, patient access
- Payer: Member experience, claims processing, care management, Value-Based Care (VBC) models
- Health-Tech/Telehealth: Product development, digital health platforms, interoperability standards
Familiarity with industry-standard platforms (e.g., Veeva, Salesforce Health Cloud, Epic, Cerner, etc.) and an understanding of the technical nuances unique to the life sciences and healthcare sectors
Understanding of the regulatory landscape and data integrity requirements (e.g., GxP, HIPAA) necessary for project delivery across the HLS ecosystem
Deep knowledge of core consulting skills, including, but not limited, to strategic planning and road-mapping, program governance, risk management, stakeholder management, financial and resource allocation, and change management
Proven experience in leading resources, preferably in a project-based model
Demonstrated success in client business development, identifying new opportunities, and authoring impactful client proposals and SOWs
Willingness to travel up to 50%

About the Company

Kenway Consulting

Management and technology consulting services

Kenway Consulting helps organizations improve performance by offering management and technology consulting services. The firm specializes in Technology Solution Delivery, Enterprise Program Leadership, and Information Insight, delivering projects and programs that align with business goals and technology needs. Its approach centers on guiding principles like integrity, quality, value, and respect, and it focuses on the way work is done—the methods and ethics—rather than just the end results. The company works with clients to plan, manage, and execute technology-enabled initiatives, providing leadership, governance, and data-driven insights to ensure successful outcomes. Kenway’s goal is to provide unmatched quality and service by staying true to its principles, helping both clients and their employees succeed.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Chicago, IL
Founded: 2004

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