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Highmark Health

Health insurance plans and wellness resources

Assistant Nurse Manager - Trauma/Medsurg

Nursing & Frontline Patient CarePosted on Nov 13
Full-timeMonroeville, PA, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Nursing is required within three years of hire or transfer.
  • At least one year of demonstrated clinical leadership experience is required.
  • Current Pennsylvania Registered Nurse licensure or current multistate licensure through the enhanced Nurse Licensure Compact is required.
  • CPR certification is required.
  • An Act 34 Criminal Background Clearance Certificate is required.
  • An Act 33 Child Abuse Clearance Certificate is required.
  • An Act 73 FBI Fingerprinting Criminal Background Clearance Certificate is required.
  • Employees must comply with the Health Insurance Portability and Accountability Act, company privacy policies and procedures, information security guidelines, the Code of Business Conduct, applicable laws and regulations, and company policies and training requirements.

Responsibilities

  • Manage, supervise, and coordinate the daily operations of a specific patient care department under the direction of the Nurse Manager, providing clinical and administrative leadership and expertise.
  • Contribute to the strategic planning process and attainment of department, unit, organization, and network goals.
  • Model the organization's mission, vision, and values and professional behavior in staff interactions.
  • Serve as a change agent and role model to help staff accept and embrace necessary change.
  • Conduct delegated monthly unit conferences and document discussions of unit and organizational activities and goals.
  • Complete annual performance appraisals for delegated associates, including peer feedback, professional development plans, and employee self-appraisals.
  • Attend meetings at the direction of the Nurse Manager.
  • Promote unit-based shared governance and support it through consultation and assistance in eliminating barriers in partnership with the Nurse Manager.
  • Promote professional development plans and conduct quarterly staff check-ins.
  • Promote and encourage nursing specialty certification in partnership with the Nurse Manager.
  • Promote employee engagement through leadership rounding.
  • Plan and implement departmental activities with the Nurse Manager to ensure patient care follows professional nursing standards, evidence-based practice, patient safety goals, and regulatory guidelines.
  • Monitor departmental performance against evidence-based practice, quality, and patient safety goals, and develop timeline-based action plans for unmet goals.
  • Participate in regulatory readiness.
  • Assist the Nurse Manager in developing an annual unit-based quality plan with the clinical practice and performance improvement council, based on identified unit needs.
  • Participate in operational excellence projects using performance improvement methodologies related to throughput and other quality improvement initiatives.
  • Collaborate with patients, families, peers, and other departments to meet organizational patient-experience goals.
  • Investigate and provide feedback on patient or departmental concerns.
  • Round daily to assess and address patient and family needs.
  • Collaborate with the Nurse Manager to develop plans addressing departmental improvement needs and help meet patient-experience goals and metrics.
  • Implement the financial plan in partnership with the Nurse Manager.
  • Use staff, facilities, equipment, and other resources effectively and efficiently while maintaining patient care standards.
  • Maintain full-time equivalent staffing and goods/services within the established budget, complete variance reports, and use established tools to monitor monthly budget performance and explain variances.
  • Complete a daily productivity tracker.
  • Collaborate with the Nurse Manager to address overtime use with individuals and document discussions.
  • Foster staff development through coaching, mentoring, and creating an environment that encourages learning and research.
  • Assure appropriate orientation, onboarding, education, credentialing, and professional development for personnel in collaboration with education development specialists.
  • Encourage and facilitate staff membership on councils and committees and attendance at nursing grand rounds and other educational programs based on unit, department, or network needs.
  • Foster staff participation in peer review and participate in peer review with other Assistant Nurse Managers.
  • Identify one area for personal improvement annually and develop a plan to improve.
  • Protect covered information, cardholder data, and confidential customer information.

Desired Qualifications

  • A Master's degree in Nursing is preferred.
  • National Certification is preferred.

About the Company

Highmark Health

Health insurance plans and wellness resources

Highmark Health provides health insurance plans in Pennsylvania, Delaware, and West Virginia for individuals, families, businesses, and Medicare beneficiaries. Plans are funded by premiums and government reimbursements, and cover services like doctor visits, hospital stays, prescription drugs, and preventive care, plus member tools such as symptom checkers, cost and coverage details, and OTC rapid test reimbursements. It differentiates itself through active community involvement and sustainability efforts, alongside a large, diverse member base and Medicare compatibility that influence plan design. The goal is to improve community health by offering comprehensive coverage and supportive health resources while operating in a responsible and sustainable way.

Company size
5,001-10,000
Company stage
Grant
Total funding
$29.6M
Headquarters
Pittsburgh, PA
Founded
1996

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