Simplify Logo

Full-Time

Associate Director

People Systems and Operations

Posted on 10/29/2024

Spring Health

Spring Health

1,001-5,000 employees

Personalized mental health solutions for employers

Consumer Software
Healthcare

Compensation Overview

$138.7k - $180.3kAnnually

Senior

Remote in USA

Category
Human Resources
People & HR
Required Skills
JIRA
Data Analysis
Requirements
  • 8+ years of progressive experience in people operations, systems, and people analytics
  • 5+ years managing People Operations and/or HRIS admin teams
  • Proven success developing and delivering a People Systems and Operations multi-year strategy
  • Experience with Paylocity strongly preferred
  • Experience leading Workday implementation preferred
  • Demonstrated expertise in people analytics and the ability to digest data and pull out insights, but also understand where the data comes from and how to optimize systems to support its digestion
Responsibilities
  • Develop and implement a comprehensive people technology strategy that aligns with the organization's talent and business goals.
  • Coordinate our teams to deliver scaled programs and projects and innovate quickly with a smooth, simple, end-to-end user experience.
  • Sponsor the development and implementation of a comprehensive people systems infrastructure and roadmap, becoming the central owner across various enterprise and productivity tools across the People team.
  • Own HRIS user enablement, implementation of AI, and self-service strategy.
  • Oversee the team responsible for customer service administration and transactional needs (Tier 0 & Tier 1) with a focus on efficiency, data, and technology.
  • Evaluate and optimize Jira configuration and People Team processes to improve efficiency and scalability.
  • Ensure a customer-first approach is incorporated in all employee-facing experiences.
  • Oversee end-to-end onboarding and offboarding workflows and experiences.
  • Stay up to date with local, national, and international laws, regulations, and best practices related to people management, compensation, and benefits to ensure compliance and minimize risks.
  • Build the toolsets to extract meaningful data from all facets of People teamwork.
  • Utilize data from multiple sources to deeply analyze programs, processes, and people metrics.
  • Present findings in simple-to-understand, meaningful ways, along with recommendations gleaned from the results.

Spring Health provides personalized mental health solutions aimed at improving employee well-being for organizations and health plans. Their approach, known as Precision Mental Healthcare, involves assessing individuals to determine the most appropriate mental health support, which can include digital resources, therapy, and medication. The platform is user-friendly, allowing users to complete a brief assessment that generates a personalized care plan and connects them with suitable providers. Key features include appointment scheduling, on-demand wellness exercises, and access to a Care Navigator for ongoing support. Unlike competitors, Spring Health focuses on tailoring mental health services to the specific needs of each individual, ensuring a more effective and supportive experience. The company's goal is to enhance mental health accessibility and effectiveness for employees through comprehensive support systems.

Company Stage

Series D

Total Funding

$366.7M

Headquarters

New York City, null

Founded

2016

Growth & Insights
Headcount

6 month growth

16%

1 year growth

45%

2 year growth

116%
Simplify Jobs

Simplify's Take

What believers are saying

  • Collaborations with major health plans like Highmark Health expand access points and enhance service offerings, indicating strong growth potential.
  • The launch of innovative tools like Atlas and Sage demonstrates Spring Health's commitment to leveraging technology for better mental health outcomes.
  • High-profile partnerships with companies like General Mills and LinkedIn validate the platform's effectiveness and market acceptance.

What critics are saying

  • The highly competitive mental health sector requires continuous innovation to maintain a competitive edge.
  • Integration of new services and partnerships, such as with Eleanor Health, may pose operational challenges and strain resources.

What makes Spring Health unique

  • Spring Health's Precision Mental Healthcare system offers highly personalized mental health support, setting it apart from more generalized solutions.
  • The introduction of Atlas, a recommendation engine for workplace mental health, provides data-driven insights and action plans, enhancing the value proposition for HR and benefits leaders.
  • Their comprehensive approach, including partnerships like the one with Eleanor Health for substance use disorder services, ensures a full spectrum of mental health support.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Retirement benefits

Paid time off

Healthcare benefits

Insurance benefits

Work-life benefits

Mental health benefits