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Kaiser Permanente

Integrated healthcare provider and payer platform

Ophthalmic Technician

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeSalem, OR, USANo salary listed

About the Job

Requirements

  • Two years of full-time employment functioning as an Ophthalmic Technician under an Ophthalmologist, or successful completion of a JCAHPO-accredited Ophthalmic Medical Technology program.
  • Obtain Registered Medical Assistant (Washington) registration within two months of hire.
  • Obtain Basic Life Support certification within one month of hire.
  • Demonstrate attention to detail and the ability to handle multiple tasks simultaneously.
  • Have broad knowledge of ophthalmic terminology.
  • Have basic computer knowledge and skills.
  • Have proficient and accurate keyboarding skills.
  • Communicate in English, both orally and in writing.

Responsibilities

  • Screen patients for chief complaints; take accurate histories of ophthalmic illnesses and surgeries, past ocular history, family history, and current eye-related medications; and perform appropriate ophthalmic testing, including distance and near vision, pupillary assessment, corneal curvature, color vision, lensometry, intraocular pressure, confrontation visual fields, cover and alternate cover tests, strabismus quantification, ocular motility, Worth 4 dot, stereopsis, convergence, ductions, versions, vergences, Potential Acuity Meter, glare testing, and narrow-angle recognition.
  • Instill dilating and other ophthalmic drops according to physician instructions, and take and record patient vital signs in the electronic medical record when indicated.
  • Calibrate automated perimeters; perform automated perimetry and Amsler Grid testing; and maintain working knowledge of automated perimetry.
  • Perform optical coherence tomography and HRT, and use the IOL master and other A-scan programs for biometry readings.
  • Assist doctors during examinations; prepare for, set up, and assist with minor surgery and laser procedures; provide preoperative and pre-laser patient education; and apply eye dressings and protective shields as directed.
  • Set up and assist physicians with intravitreal injections.
  • Clean examination lanes and minor surgical instruments; prepare instruments for sterilization in the clinic or for external sterilization; maintain rooms and supplies; and check expiration dates of ophthalmic drops daily.
  • Maintain instruments and arrange repair or replacement when needed; open exam lanes in the morning and close them in the evening; provide administrative support; and assist with appointments, retina photography charts, and other clinic functions.
  • Maintain departmental records and ensure all relevant electronic medical record sections are complete and current.
  • Communicate by telephone with patients, departments, and physicians; record and route messages; answer patient service questions; report complaints, unusual symptoms, and treatment or medication questions to licensed personnel; complete and distribute examination and treatment forms; maintain supplies; assist with pharmacy orders; and relay prescriptions as directed by physicians.
  • Maintain sanitary patient-care areas and the nurse station; prepare examination rooms for each patient; set up examinations and treatments; and ensure examination, treatment, and testing instruments are sterile as appropriate.
  • Attend continuing education, in-service programs, and assigned staff and team meetings; complete required Compliance and Safety modules and KPNW Behavior Standards; maintain current confidentiality documentation; and follow regional and departmental policies and procedures.
  • Perform other duties as assigned.

Desired Qualifications

  • Have three to five or more years of experience functioning as an Ophthalmic Technician under an Ophthalmologist or in a group ophthalmology practice.
  • Have broad-based ophthalmic technician experience.
  • Be familiar with EpicCare or another electronic medical records system.
  • Be proficient with Microsoft Office suites.
  • Be able to perform Goldmann visual fields.
  • Hold COA, COT, or COMT certification through JCAHPO.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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