Cache Valley Electric

Installs electrical and communication systems

IT Help Desk

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeEagle Mountain, UT, USA$30 - $35

About the Job

Requirements

Experience with scripting using PowerShell and Batch.
Knowledge and experience with Microsoft Entra ID, Intune, Microsoft Office 365, current desktop and server operating systems, DNS, DHCP, and print services.
Must be able to pass a background check.

Responsibilities

Provide technical support for end-user devices, including desktops, laptops, mobile devices, printers, and peripherals.
Maintain and update help desk tickets, ensuring accurate documentation and timely resolution.
Set up, maintain, and support end-user accounts and email mailbox settings.
Participate in onboarding and offboarding of user accounts and IT equipment.
Configure, install, maintain, support, and repair peripheral devices and printers.
Maintain, replace, and service Windows and Mac computers.
Maintain accurate inventory of hardware and software assets, and track equipment assignments and returns.
Assist with administration and management of antivirus and malware software systems.
Set up, maintain, and support file servers, shares, and external file access systems.
Install and troubleshoot company-adopted software packages.
Set up and maintain IT systems at job site locations across the United States; some limited travel may be required.
Configure network switch ports and basic network equipment for remote locations.
Configure and maintain Cisco IP phones.
Participate in an on-call rotation for after-hours support.
Support Microsoft Intune, Autopilot, and mobile device management.
Create and maintain technical documentation, knowledge base articles, and standard operating procedures.

Desired Qualifications

Cisco Network or Cisco Meraki experience is preferred.
A+ or Network+ certification is preferred.

IT Help Desk

Cache Valley Electric · Eagle Mountain, United States · Full-time · Posted 2026-11-02

Salary: USD 30–35

Workplace: on_site

Department: Corporate

Description

Help Desk IT Specialist

Cache Valley Electric | Eagle Mountain, Utah

Cache Valley Electric (CVE) is looking for a Help Desk IT Specialist to join our team and provide hands-on technical support across our systems and end users. This is a great opportunity for someone who enjoys solving problems, working with a wide variety of hardware and software, and being part of a team that keeps a large, growing company running smoothly.

What You'll Do

Provide technical support for end-user devices including desktops, laptops, mobile devices, printers, and peripherals
Maintain and update helpdesk tickets, ensuring accurate documentation and timely resolution
Set up, maintain, and support end user accounts and email mailbox settings
Participate in onboarding and offboarding of user accounts and IT equipment
Configure, install, maintain, support, and repair peripheral devices and printers
Maintain, replace, and service Windows and Mac computers
Maintain accurate inventory of hardware and software assets, and track equipment assignments and returns
Assist with administration and management of anti-virus and malware software systems
Set up, maintain, and support file servers, shares, and external file access systems
Install and troubleshoot CVE-adopted software packages
Set up and maintain IT systems at job site locations across the United States (some limited travel may be required)
Configure network switch ports and basic network equipment for remote locations
Configure and maintain Cisco IP Phones
Participate in on-call rotation for after-hours support
Support Microsoft Intune, Autopilot, and mobile device management
Create and maintain technical documentation, knowledge base articles, and standard operating procedures (SOPs)

Requirements

Self-starter with strong leadership skills, the ability to work well with others, and excellent communication skills
Ability to manage time, priorities, and deadlines effectively
Willingness to learn and grow within a team environment while contributing to process improvement
Experience with scripting (PowerShell, Batch)
Knowledge and experience with Microsoft Entra ID, Intune, Microsoft Office 365, current desktop and server operating systems, DNS, DHCP, and print services
Cisco Network / Cisco Meraki experience preferred
A+/Net+ certification preferred
Must be able to pass a background check

Benefits

What We Offer

Competitive compensation
Industry-leading, low-cost medical, dental, and vision benefits designed to provide exceptional value for employees and their families
Discretionary Yearly bonus
Comprehensive medical, dental, and vision insurance
Up to 15% yearly profit sharing
Paid time off and company holidays
Opportunities for professional growth and advancement

Reasonable accommodations will be made upon request for those who have disabilities that qualify under the Americans with Disabilities Act.

Cache Valley Electric Company is an Equal Opportunity Employer with an Affirmative Action Plan.

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Apply at Cache Valley Electric

About the Company

Cache Valley Electric

Installs electrical and communication systems

Cache Valley Electric designs, installs and maintains electrical infrastructure for commercial buildings, industrial facilities, utilities and data centers. Its teams handle power transmission, substations, distribution systems and low-voltage installations, while technology specialists connect communications, networking and physical security systems. The company works with owners, general contractors and engineering teams to plan projects, install equipment and support facilities after construction. It earns revenue from electrical construction contracts, infrastructure projects and technology installation and maintenance services. Founded in 1915, Cache Valley Electric is headquartered in Logan, Utah.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Logan, UT
Founded: 1915

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