Eataly

Global Italian food hall operator

Fresh Market Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeSanta Clara, CA, USAIn-person

About the Job

Requirements

A Bachelor's degree is required.
At least 4 years of retail management experience in a high-volume, fast-paced environment is required.
Strong verbal and written communication skills are required.
Business management and financial analysis skills are required.
Experience purchasing and managing inventory is required.
Advanced proficiency in Microsoft Office is required.

Responsibilities

Organize and direct the store’s fresh departments to maximize profitability while upholding the company’s mission, values, quality, guest experience standards, and policies.
Manage fresh counter leaders, including hiring, scheduling, training, motivating, submitting payroll, evaluating, and terminating them.
Ensure counters and displays are visually appealing and merchandised effectively.
Analyze financial data and develop strategies to drive sales, increase profitability, and improve efficiencies.
Work closely with the culinary and kitchen team to ensure production consistently meets the store’s needs for retail, quick service, and restaurants.
Requisition and purchase food, beverages, supplies, and equipment to maximize profit and reduce waste.
Supervise cleaning and maintenance of equipment and counters according to Department of Health standards, and arrange repairs, contracts, and other services as needed.
Document, investigate, escalate, and resolve employee and guest incidents.
Perform other duties as required or assigned.

Desired Qualifications

Knowledge of Italian fresh products is preferred.

Job Description

Eataly’s bustling marketplaces feature a rich variety of unique, high-quality Italian and local products. The Fresh Market Manager oversees the fresh departments: Cheese & Salumi and Fish & Meat. Oversees the fresh counter managers, leads and staff. Reports directly to the Manager, Store Operations.

Organizes and directs the store’s fresh departments to maximize profitability while upholding the company’s mission, values, quality and guest experience standards and policies
Manages the fresh counter leaders: hires, schedules, trains, motivates, submits payroll, evaluates, terminates
Ensures counters and displays are visually appealing and merchandized effectively
Analyzes financial data and develops strategies to drive sales and increase profitability and efficiencies
Works closely with the culinary and kitchen team to ensure that production consistently meets the store’s needs for retail, quick service and restaurants
Requisitions and purchases food, beverage, supplies and equipment to maximize profit and reduce waste
Supervises cleaning and maintenance of equipment and counters according to Department of Health standards, and arranges repairs, contracts and other services when needed
Documents, investigates, escalates and resolves employee and guest incidents
Performs other duties as required or assigned

Qualifications

Bachelor’s Degree
4+ years of retail management experience in a high-volume, fast-paced environment
Excellent verbal and written communications skills
Business management and financial analysis skills
Experience purchasing and managing inventory
Advanced proficiency in Microsoft Office
Knowledge of Italian fresh products preferred

The annual salary for this role ranges from $75,000k-85,000k.

Additional Information

Benefits and Perks

Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match
Free family meal daily
Discounts at Eataly
Referral bonus program
and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Compensation: 75000 to 85000 (USD) (YEARLY)

About the Company

Eataly

Global Italian food hall operator

Eataly operates as a global operator of large-format Italian food halls that combine a high-end grocery, restaurant counters, a bakery, and a cooking school within one venue. Customers eat, shop for the exact ingredients used in the restaurants, and learn how to prepare Italian dishes through La Scuola. Fresh items are often produced on-site with a philosophy of “we sell what we cook, and we cook what we sell,” linking production directly to retail and dining. The model relies on flagship stores and a franchise network to extend its reach, presenting thousands of Italian and local products and an extensive wine selection. Unlike standalone grocers or restaurants, Eataly creates an integrated marketplace experience focused on authentic Italian gastronomy and culinary education. Its goal is to be a destination that celebrates Italian food culture by offering dining, shopping, and learning in a single location worldwide.

Company size: 1,001-5,000
Company stage: Acquired
Total funding: $199M
Headquarters: Monticello d'Alba, Italy
Founded: 2004

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