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WNS

Global BPM and analytics services provider

HR Business Partner / HR Employee Relations

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeQuezon City, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • A minimum of 3 years of experience in HR Business Partner or HR Employee Relations.
  • Knowledge and background in Philippine labor laws.
  • Excellent communication skills.

Responsibilities

  • Maintain and enhance the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
  • Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees, scheduling management conferences with employees, hearing and resolving employee grievances, and counseling employees and supervisors.
  • Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Maintain historical human resource records by designing a filing and retrieval system and keeping past and current records.

Desired Qualifications

  • Preferably be a college graduate in any discipline.
  • Experience in the business process outsourcing industry is preferred.

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size
10,001+
Company stage
Acquired
Total funding
$3.3B
Headquarters
Mumbai, India
Founded
1996

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