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TJX

Runs off-price clothing and home goods stores

Assistant Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeAmsterdam, NetherlandsNo salary listedIn-person

About the Job

Responsibilities

  • Cover for the Store Manager in their absence.
  • Manage the payroll budget and plan team resources and workload to deliver store operational standards, including markdowns and door-to-floor processes.
  • Manage in-store company processes and administration to deliver operational compliance.
  • Ensure health and safety standards are followed and meet legal requirements.
  • Manage the store team, including absence, performance management, disciplinary matters, and performance reviews, to deliver agreed in-store operational standards.
  • Manage the recruitment, training, and development of Team Leaders and Store Associates.
  • Identify and nurture talent within the store.
  • Plan and manage delivery of the required customer service standards.
  • Plan and organise recruitment, selection, and training of Customer Service Associates.
  • Plan and manage Store Engagement Surveys.
  • Demonstrate the appropriate Core Behaviour level at all times.
  • Support the Store Manager in ensuring sales floor standards are consistently delivered.
  • Support the Store Manager in controlling and minimising shrinkage.
  • Coach Team Leaders and associates to deliver preset KPI targets.
  • Support effective communication with Team Leaders and associates to ensure adherence to company policies and procedures.
  • Support effective planning and management of special events within the store, such as Christmas trading and charitable events.

About the Company

TJX

Runs off-price clothing and home goods stores

TJX runs off-price stores that sell brand-name clothing, shoes, accessories and home goods for less than department stores and malls charge, in the United States and abroad. Its best-known U.S. chains are T.J. Maxx, Marshalls and HomeGoods, which shoppers visit often because each store's mix of labels and products changes from week to week. Instead of ordering fixed seasonal collections, its buyers purchase closeouts, canceled orders and excess production directly from brands, and TJX makes money by reselling those goods at markdowns while keeping its own buying costs low. TJX was founded in 1987 and is headquartered in Framingham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Framingham, MA
Founded
1987

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