Billing Specialist
About the job
- High school diploma or equivalent.
- Training in CDT coding, anatomy, physiology, and dental terminology.
- Experience with dental software, preferably Dentrix.
- Knowledge of PC skills using the Windows operating system environment and accompanying software packages.
- Knowledge of medical/dental billing routines for physician office practice.
- Ability to use courteous telephone technique and good customer service skills.
- Interpersonal skills to exchange factual information with patients and outside agencies with cultural sensitivity and professionalism.
- Two years of related experience coding and billing using dental billing software, with demonstrated expertise and accuracy of code assignment.
- Review dental records and patient encounter forms to identify and assign appropriate diagnosis and procedure codes.
- Reference appropriate coding manuals to ensure accurate assignment of billing codes.
- Apply sequencing guidelines to coded data according to established coding protocols, AHIMA's Code of Ethics, Centers for Medicare and Medicaid Services directives, and American Dental Association requirements.
- Contact dentists and other health care professionals to obtain or clarify missing or ambiguous information in records.
- Enter coding and billing information into the Dentrix computerized billing system and create paper invoices as necessary.
- Regularly review revenue reports to reconcile patient-ledger charges against reported data.
- Research and reconcile missing charges and corrections in the billing system.
- Interact with patients and Patient Financial Services to resolve billing issues, including denials.
- Perform regular audits to identify completeness and accuracy of documentation and promote and maintain compliance with payor reimbursement policies and governmental regulations, including Medicare/CMS guidelines.
- Review electronic dental records as needed to assess documentation adequacy and support for principal diagnoses and procedures, complications, co-morbid conditions, secondary diagnoses, and procedures, facilitating accurate and complete coding.
- Report documentation inconsistencies to the Administrative Coordinator.
- Serve as a resource for department coding and professional staff on coding and billing activities, referring complex questions or issues to the Administrative Coordinator.
- Maintain knowledge of outpatient compliance and reimbursement policies and practices, including medical necessity and coding issues.
- Experience with dental software, preferably Dentrix.
About the company
Memoir Health provides a behavioral healthcare platform that enables home-based care for behavioral health and substance use issues. It helps health systems remotely manage patients with tools like remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and supports automated workflows and one-click referrals. The platform differentiates itself by automating care journeys and delivering integrated, outcomes-focused care within managed care and other healthcare networks, reducing administrative workload for clinicians. Its goal is to make care more proactive, accessible, and coordinated from patients’ homes, improving outcomes while lowering costs, and Memoir Health was later acquired by Lumeo Health in 2020.
Company Size
1-10
Company Stage
Seed
Total Funding
$7.5M
Headquarters
New York City, New York
Founded
2018
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Simplify's Take
What believers are saying
- A $37 million Starr Foundation alliance launched September 2026 for aging research.
- Brown Health targets 30,000 new primary-care patients and 27 hires over three years.
- Primary-care waitlists fell from 14,000 to 4,800, showing access improvements.
What critics are saying
- UnitedHealthcare Medicare Advantage cutoffs hit 1,900 members in July 2026, hurting referrals.
- A Massachusetts data breach investigation remains unresolved, exposing patient trust and regulatory risk.
- Fiscal 2025 margin was 0.9%; weak reimbursement can trigger another existential liquidity squeeze.
What makes Brown University Health unique
- Brown University Health unites Lifespan hospitals with Brown University academic medicine since 2025.
- Its 2025 Brown Physicians merger added 500-plus physicians and 1,500-plus providers.
- Epic, Workday, and Brown-aligned research integration create a larger operating platform.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Flexible Work Hours
- Remote Work Options
- Paid Vacation
- Paid Holidays
- Paid Sick Leave
- Productivity Bonus
- Stock Options
- Company Equity