Account Management Intern - Telco

Job Description

You will support strategic initiatives that shape the future of the telecommunications industry. Working alongside the team, you will contribute to projects involving digital transformation, GenAI, 5G, cloud, cybersecurity, and regional business growth. Your work will help generate business insights, improve decision-making, and support innovation across the telecommunications ecosystem.

What You'll Do

• Support strategic initiatives: Assist in strategic planning and business transformation initiatives across the Telco+ business. This may include supporting GenAI initiatives, regional market expansion, business planning, and digital transformation programmes.
• Conduct market and industry research: Research market trends, competitor activities, emerging technologies, and industry developments. Topics may include 5G, AI, cloud, IoT, cybersecurity, enterprise connectivity, and next-generation telecommunications services.
• Analyse business and market data: Collect, consolidate, and analyse business, operational, or market data to identify trends, opportunities, and key insights. Present findings through reports, dashboards, or executive summaries.
• Develop presentations and strategy materials: Prepare presentation decks, briefing papers, business reports, and leadership updates to support strategy discussions, customer engagements, and internal planning sessions.
• Support innovation and GenAI initiatives: Assist in evaluating new business ideas and innovation programmes, including GenAI use cases. Support research, documentation, progress tracking, and coordination of innovation activities.
• Coordinate cross-functional projects: Work with business, technical, and project teams to gather updates, coordinate meetings, follow up on action items, and ensure effective communication among stakeholders.
• Monitor project execution: Maintain project plans, trackers, timelines, and status reports. Help monitor deliverables, identify risks, and support the successful execution of strategic initiatives.
• Support customer and partner engagements: Assist in preparing materials, conducting research, and coordinating activities for customer engagements and strategic partnerships. Gain exposure to how NCS collaborates with Singtel and other telecommunications partners to deliver digital transformation solutions.

Qualifications

Soft Skills

• Strong communication and teamwork
• Analytical and problem-solving mindset
• Proactive, organised, and eager to learn
• Able to work independently and collaboratively

Technical Skills

• Proficient in Microsoft PowerPoint, Excel, and Word
• Basic knowledge of data analysis and presentation
• Familiarity with telecommunications, cloud, AI, or cybersecurity is an advantage but not required

Mindset

• Curious about emerging technologies and digital transformation
• Willing to take initiative and embrace new challenges

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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