Ice Rink Attendant

Job Description

The Ice Rink Attendant is responsible for creating a safe, welcoming, and memorable ice skating experience for hotel guests. This position oversees the daily operation of the hotel's ice rink, assists guests with skate rentals and proper fitting, maintains a clean and organized rink area, and ensures all safety guidelines are followed.

The ideal candidate is friendly, service-oriented, attentive to detail, and comfortable interacting with guests of all ages and skating abilities.

Essential Duties & Responsibilities

• Welcome guests and provide a warm, personalized ice-skating experience that reflects the luxury hospitality standards of Goldener Hirsch and Auberge Collection.
• Manage on-site ticket sales, check in guests with advance ticket purchases, and monitor session capacity to ensure a safe and enjoyable experience.
• Ensure all guests have completed and signed the required liability waiver before accessing the ice rink.
• Assist guests with selecting and properly fitting ice skates, ensuring the correct size and a comfortable fit.
• Oversee skate rental operations, including issuing, collecting, sanitizing, organizing, and maintaining accurate rental inventory.
• Maintain the cleanliness, organization, and overall presentation of the ice rink and surrounding rental areas.
• Monitor the rink environment and promptly communicate any safety concerns, maintenance needs, equipment issues, or guest incidents to management.
• Collaborate with the Guest Experience, Front Desk, and Concierge teams to support holiday programming, special activities, and guest requests.

Qualifications

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to work outdoors in cold winter weather conditions.
• Ability to lift and carry up to 25 pounds, including skate bins, equipment, and supplies.
• Frequent bending, kneeling, reaching, and crouching, particularly when assisting guests with skate fittings.
• Ability to move safely around the ice rink and assist guests as needed.
• Shift: 11:00 AM to 7:00 PM

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

GHI Operating Company LLC is an Equal Opportunity Employer, M/F/D/V. GHI Operating Company LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GHI Operating Company LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.