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Arizona Public Service

Delivers electricity to Arizona customers

BA Operator Trainee

Electrical EngineeringConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USANo salary listed

About the Job

Requirements

  • Have a high school diploma or GED and four years of experience in a related field such as power plant operations, system electric field work, or other electric operations work; alternatively, have a bachelor's, associate's, or bachelor's degree in a related technical field or operations/business management and two years of related experience; or have an active NERC Reliability Coordinator certification and two years of related experience.
  • Be able to obtain North American Electric Reliability Corporation certification within six months of hire and complete continuing education required by NERC and the Western Electricity Coordinating Council.
  • Continue educational and professional development beyond basic entry-level training.
  • Be able to work rotating shifts, including 12-hour shifts, and overtime.
  • Have foundational knowledge of power system operations, energy markets, or utility operations, and be able to learn and apply complex operating procedures.
  • Understand or be willing to learn FERC, NERC, and WECC reliability standards.
  • Be able to analyze information quickly, remain calm under pressure, and make sound decisions in dynamic operating environments.
  • Communicate and coordinate effectively across operations, generation, transmission, and energy marketing teams.
  • Maintain accurate records, document operating activities, and follow established procedures.
  • Obtain and maintain Critical Infrastructure Protection access, including meeting the applicable seven-year criminal history background check requirement and recurring background checks.
  • Complete a written paper-and-pencil test and a computer-based keyboard test if referred.

Responsibilities

  • Monitor power system conditions and support real-time operational decision-making to maintain grid reliability.
  • Track generation resources and system reserves to help ensure customer demand is met safely and efficiently.
  • Coordinate with energy marketers, generation teams, and regional reliability partners to maintain awareness of changing system conditions.
  • Support coordination of power schedules, transmission activity, and energy transactions across interconnected systems.
  • Document operational events, communications, and system activities accurately to support compliance and regulatory requirements.
  • Respond to changing grid conditions and contribute to the safe, reliable delivery of electricity.
  • Analyze conditions and take control actions to operate the APS Balancing Authority within design limits.
  • Follow all FERC, NERC, and WECC operating policies and procedures.
  • Implement emergency load reduction when energy resources cannot meet load requirements.
  • Monitor online generation to ensure required system operating reserves and compliance with interconnected-system and power-pool operating agreements, criteria, and guidelines.
  • Interface with system marketers to communicate power plant status, generating-unit commitments, and Energy Imbalance Market activities.
  • Document system events, problems, transactions, commitments, and communications relating to real-time system operations, generation, and scheduling of APS and interconnected-system energy resources for management and state and federal regulatory review.
  • Update available transmission postings, process requests for transmission service, and implement transmission and energy interchange schedules in computer systems.

Desired Qualifications

  • Have two years of experience as a NERC-certified operator within the WECC.
  • Have experience operating a Balancing Authority and making real-time control decisions to maintain system reliability within design limits.
  • Demonstrate knowledge of basic algebra and trigonometry, effective verbal and written communication skills, and PC literacy.
  • Hold a NERC Reliability Coordinator certification.

About the Company

Arizona Public Service

Delivers electricity to Arizona customers

Arizona Public Service (APS) provides electric service to about 1.2 million customers across 11 of Arizona’s 15 counties, making it the state’s largest utility. It delivers power as a regulated utility, supported by a long history since 1886 and a focus on reliability, customer service, and responsible growth. How it works: APS generates and purchases electricity and distributes it through the electrical grid to homes and businesses, balancing price and service to meet demand. Its products are standard electricity plans and related services for residential, commercial, and industrial customers. Why it stands out: APS emphasizes accountability, safety, integrity, trust, and respect in its operations, with a stated goal of creating a sustainable energy future for Arizona and improving customer value and shareholder return. Its competitive edge comes from its scale, local presence, and commitment to steady service, safety, and sustainable energy planning in a fast-growing state.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.9B
Headquarters
Phoenix, AZ
Founded
1886

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