Operations Engineer - IT Operations and Support / Network Architect

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing delivery processes, and addressing any issues that arise to maintain system reliability and performance. The position demands coordination with various teams to uphold service standards and support operational excellence throughout the day.

Job Title: IT Operations and Support / Network Architect

Key Responsibilities:
Design and implement enterprise network solutions, routing architectures, and secure connectivity frameworks.
Collaborate with network architecture teams on migration activities.
Develop and maintain High-Level Designs (HLDs), Low-Level Designs (LLDs), network diagrams, and implementation documentation.
Design and support secure connectivity solutions using Alkira, Megaport, VPNs, Extranet Interconnects, and BGP routing policies.
Perform routing topology analysis and create migration strategies for data center and workload migrations.
Support migration execution and provide post-migration hyper care troubleshooting.
Monitor, analyze, and optimize LAN, WAN, Wireless, and Data Center network performance.
Lead root cause analysis and resolution of complex network incidents.
Participate in change, incident, and problem management processes.
Support after-hours maintenance activities.
Mentor junior engineers and effectively communicate with technical and business stakeholders.

Technical Experience:
Strong experience in Routing & Switching, LAN/WAN, Wireless Networking, and Network Design
Expert knowledge of:
o BGP
o IPSEC VPN
o QoS
o TCP/IP
Experience with:
o DNS, DHCP, Load Balancers
o SD-WAN Technologies
o Cloud & Hybrid Network Connectivity
o Data Center Networking
o Network Monitoring & Troubleshooting Tools
o Migration and Network Transformation Projects
Experience with Alkira Secure Fabric, Megaport, or similar cloud interconnect solutions is highly preferred.

Professional Attributes:
Cisco CCNP / CCIE
AWS Advanced Networking Specialty
Relevant Network Security and Load Balancer Certifications

Educational Qualifications:
Bachelor's degree in computer science, Information Technology, Engineering, or related field.
Strong customer-facing and stakeholder management skills.
Excellent verbal and written communication skills.
Ability to work independently in a fast-paced environment.
Experience working within ITIL-based operational environments.

Shift Details:
24*7 shift
RTO- 3 days office presence

Additional Information:
- The candidate should have minimum 12 years of experience in Network Infrastructures.
- This position is open for all locations.
- A 15 years full time education is required.
15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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